Computer Coordinator

Indiana University Bloomington

Bloomington, IN

ID: 7050339
Posted: March 13, 2018

Job Description

Position Information

Position Title Computer Coordinator

Campus Bloomington


Department Information

Job Summary

Provides a wide range of expert consulting to faculty, staff and students of the IU supported communities. Resolves problems which encompass all major service areas within UITS and university-wide systems. As necessary, refers problems to the appropriate resource. Provides technical support to specialized applications for client support to faculty, students and staff, university departments and clients from other inter-departmental groups. Documents and tracks contacts received, and follows-up with clients until a satisfactory resolution is reached. Updates internal and external Knowledge Base documentation. Directly supervises hourly staff in their daily activities and services of the Support Center. Provides expertise and leadership in the technical development of hourly help desk staff in the Support Center.

Required Qualifications REQUIRED: Associate’s Degree in computer science, computer systems technology, or a closely related field plus one year of computing support experience.

Combinations of related education and experience may be considered.

Macintosh and Windows operating systems; Microsoft Office Suite; familiarity with Indiana University central systems: E-mail, Canvas, One.IU, IU List, networking, etc.

Preferred Qualifications

Two years experience.

Working Conditions / Physical Demands

Salary Range

Salary Plan SS

Salary Grade 0H

FLSA Non-Exempt

Work Location

Bloomington, Indiana

Job Category IT/Development/Design

Posting Detail Information

Posting Number 07330P

Open Date 03/13/2018

Close Date 03/26/2018

Open Until Filled No

Posting Disclaimer This posting may be closed at any time at the discretion of the University, but it will remain open for a minimum of 5 business days.

Special Instructions Summary

Documents Needed to Apply

Required Documents


Optional Documents

Cover Letter


Apply Now

Please mention to the employer that you saw this ad on