Business System Analyst/ Hispanic Serving Institution (HSI) System Analyst (2 positions)

Chemeketa Community College

Salem, OR

ID: 7054511
Posted: November 27, 2018

Job Description

Position Summary:

Chemeketa Community College is seeking applicants for two System Analyst Positions to support college initiatives:

These positions will provide technical support for processes and systems utilized by the functional areas. These roles will include determining needs within the functional areas, reviewing system upgrades, modifications, enhancements, and the impact on processes; designing project implementation plans and developing reports.

Applications to this posting will be considered for both positions.

Terms of Employment:
This is a 100%, 12-month classified assignment of the C2 band and grade.
Requires flexible work schedule to meet program needs, which may include evenings and/or weekends on occasion
Requires the provision of official transcripts upon hire
Upon hire, must pass security inquiry which may include criminal and/or driving history; only information relevant to the position will be considered

Salary Placement:
Initial salary placement would rarely extend beyond step 3, $4,809.61/mo.
Duties and Responsibilities


Consults with users or other IT professionals to resolve issues;
Provides technical assistance by responding to inquiries regarding errors, problems or questions with college systems;
Collaborates and communicates effectively with college staff at all levels using written and verbal communications;
Conducts small group and one-on-one meetings with departments to analyze data needs, establishes timelines for these needs, and identifies resources available for addressing these needs within the departments
Evaluates existing systems for improvements; tests, evaluates, and recommends implementation of new products and services.
Researches and evaluates the use of Banner and other software technology to serve customers and enhance services;
Implements new software and trains users in the operation of new systems; provides technical assistance with operational problems and existing systems
Develops and prepares system documentation and user training material; establishes procedures and processes.
Coordinates with network administrators, system analysts, and other technical staff in the Information Technology department in resolving problems with Banner and other college systems and serves as functional liaison to third party vendors for pertinent applications

Project Planning and Execution
Serves as department technical lead on teams for complex projects related to software implementation and maintenance
Ensures technical solutions meet college policy and satisfy college business needs
Delivers critical software solutions on time and on or under budget;
Coordinates and designs the testing and implementation of complex software, projects and processes; monitors progress.
Provides analysis, design and basic programming during all stages of the software development life cycle which may include requirements gathering, design, implementation, testing and debugging ;
May develop interactive data driven applications from documented user requirements;
Investigates emerging technologies or applications and identifies opportunities to integrate them in to operations and activities 20%

Data Analysis & Reporting
Develops interfaces for authenticated client data entry and editing;
Writes code in a variety of different programming languages which include, and are not limited to PL/SQL, SQL, Java;
Writes complex SQL queries utilizing relational database concepts and business goal driven design requirements
Develops and generates ad hoc reports for management, external compliance, and system users as necessary
Performs data analysis and trend identification

Legal Requirements & Compliance Review
Review systems to ensure compliance with legal requirements.
Monitors and reviews federal, state and other regulatory changes (including college policies) and analyzes and recommends changes to current systems and processes to maintain compliance

Institutional Expectations
Embraces diversity and actively collaborates effectively with a variety of students, staff and the public from diverse cultural, social, economic and educational backgrounds
Participates in recruitment and retention of students at an individual and institutional level in promotion of student success
Embraces, understands and uses appropriate technology tools to accomplish job functions
Provides high quality, effective service to internal and external customers through continuous improvement and adoption of lean office practices

Bachelor's degree from an accredited institution in any field
Five (5) years of relevant full time work experience

Core Competencies:

Work in a self-directed and self-motivated manner as well as to work in a team-oriented and collaborative environment
Clearly communicate information verbally and in writing to non-technical staff
Analyze and solve complex problems
Ability to effectively prioritize and execute tasks across multiple projects in a constantly changing environment
Ability to learn and apply new technologies
Manage projects including a thorough understanding of how to interpret customer business needs and translate into application and operational requirements
Ability to pay keen attention to detail
Preferred Qualifications:
Bachelor's degree in Business Administrations, Computer Science, Information Technology or related field
Full time work experience in a Business Services/Office, Finance, Student Financial Services, Budget or other similar department at a college or university
Experience in a Finance, Student and/or Financial Aid module of an Enterprise Resource Planning (ERP) system of higher education (such as Ellucian's Banner, Datatel, PeopleSoft, etc.) as a functional end user
Experience providing technical assistance to functional users
Experience with business intelligence, data analytic or data reporting tools such as: Argos, Cognos, Crystal Reports, etc.
Experience in facilitiating development, implementation and maintenance of systems
Familiarity with privacy practices and laws (e.g. FERPA, PCIDSS, Red Flag, etc.)
Experience with DegreeWorks, Nelnet Business Solutions and/or other e-commerce system


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