Epic Training Analyst II - Office of Information Technology - Training & Docu

Baylor College of Medicine

Houston, TX

ID: 7058956 (Ref.No. 435-en_US)
Posted: August 8, 2019
Application Deadline: Open Until Filled

Job Description

Job Purpose

Training Analyst II assess, develops and delivers training for assigned application as well as special projects. Works with customers to ensure that concerns and questions are resolved to their satisfaction with minimum disruptions. Works with functional team to gather requirements for developing training documentation. Performs tasks requiring judgment, initiative, and in-depth knowledge of company policies and procedures. Assists with user administration on Training systems and coordination pertaining to class scheduling and logistics.

Job Responsibilties
  • Gathers requirements, develops, tests, and trains on collateral and tools.
  • Leads training presentations.
  • Gives demonstrations and presentations of Training tools.
  • Performs daily maintenance of the online registration system consisting of user additions, changes, and curriculum requests.
  • Completes assigned work orders.
  • Provides reports on training team metrics to the team Lead.
  • Catalogs, maintains, and administers training content
  • Assist with system upgrades, as approved by the team lead.
  • Assists departmental offices in implementing and using training tools.
  • Engages in or leads special projects as assigned.
Minimum Qualifications
Education:
  • Required: Bachelor's degree in Information Technology or a related field. Four years of related experience may substitute for degree requirement.
Experience:
  • Required: Three years of relevant experience.
Preferred Qualifications

Epic training experience.

 

FLSA Status

Exempt



Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.



 

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