Scheduling Specialist II - Ambulatory Operations (90004052)

Baylor College of Medicine

Houston, TX

ID: 7058996 (Ref.No. 411-en_US)
Posted: August 8, 2019
Application Deadline: Open Until Filled

Job Description

Job Purpose

Responsible for making and scheduling patient appointments in an efficient and timely manner; routes calls to appropriate staff member.

Job Responsibilties
  • Books, coordinates, and reschedules patient appointments.
  • Registers patients in Epic system.
  • Verifies insurance of new and returning patients.
  • Greets patients in clinic and answers questions.
  • Schedules surgeries, outpatient appointments, and admissions as requested.
  • Answers the telephone and routes patient calls.
  • Maintains and updates current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
  • Assists with preparation of agendas, materials, meetings, etc.
  • Assembles patient charts for next day visits; updates profiles on patients.
  • Interviews new patients via telephone prior to scheduling appointment.
  • Calls patients to remind them of their appointments.
  • May verify insurance and pre-certification of insurance benefits.
Minimum Qualifications
Education:
  • Required: High school diploma or GED.
Experience:
  • Required: One year of relevant experience.
Certification/Licenses/
Registration:
  • None required.


Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.



 

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