Scheduling Specialist III - Surgery - Administration (90002455)

Baylor College of Medicine

Texas, US

ID: 7060076 (Ref.No. 1357-en_US)
Posted: September 5, 2019
Application Deadline: Open Until Filled

Job Description

Job Purpose

Responsible for making and scheduling patient appointments in an efficient and timely manner; routes calls to appropriate staff member.

Job Responsibilities
  • Schedules, reschedules, and coordinates, patient appointments. Schedules follow up appointments and treatment plans
  • Triages potential new patients by working with internal algorithms and clinical staff
  • Interviews new patients via telephone prior to scheduling appointment
  • Registers patients in Epic system.
  • Verifies insurance for new and established patients.
  • May greet patients in clinic and answers questions
  • Schedules surgeries, outpatient appointments, and admissions as requested.
  • Answers telephone and routes patient calls.
  • Maintains and updates current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
  • Assists with preparation of agendas, materials, meetings, etc.
  • Assembles patient charts for next day visits; updates profiles on patients.
  • Calls patients to remind them of their appointments.
Minimum Qualifications
  • Required: High school diploma or GED.
  • Required: Three years of relevant experience.
  • None required.





Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.




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