Medical Assistant 2

University of Wisconsin-La Crosse

La Crosse , WI

ID: 7060251
Posted: September 10, 2019
Application Deadline: Open Until Filled

Job Description

Description of College / Department / Program / Division / Unit
The Division of Student Affairs’ role is to enhance and support students learning experience here at UWL. We work closely with faculty, staff, community members, alumni and most importantly, students to provide quality programs and services which promote learning, leadership, involvement, service and the celebration of diversity. The Division includes a number of departments: Campus Child Center, Counseling and Testing, Student Health Center, Intercollegiate Athletics, Recreational Sports, Residence Life, Student Life, University Centers, and the Vice Chancellor & Dean of Students office. The staff of the Division is truly student-centered and concerned about the holistic development of the student.

Position Summary
The Medical Assistant 2 functions as member of the Student Health Center health care team. Under the supervision of the Administrative Director of the Student Health Center and in consultation with the Medical Staff, Registered Nurses and Medical Technologist, the Medical Assistant 2 provides support involving a combination of patient care functions and administrative functions. The Medical Assistant 2 is an advocate for the patient, demonstrating concern for the patient’s physical, psychological, emotional, and social well-being.

This is a 80% position with greater hours expected during the academic year (late August-late May), with a reduction in hours over the summer (late May-late August).

This is a full-time position with expected continuous employment and includes a State of Wisconsin benefits package. The starting salary is $16.00 per hour.

Required Qualifications
• Graduated from an accredited Medical Assistant program and is certified or eligible for certification as a Medical Assistant by the American Medical Assistant Association.
• Knowledge of principles, theories, standard practices, methods, and procedures associated with training as a Medical Assistant, including taking vital signs, collecting laboratory specimens, and assisting medical providers.
• Knowledge and ethical application of patient examination procedures, medical terminology, medical supplies, medical equipment, and laboratory instruments and procedures.
• Knowledge of when to confer with a physician or other health professional about the emotional or physical condition of a patient.
• CPR certification or willingness to become CPR-certified.
• A professional and courteous manner of behavior and speech when interacting and communicating with patients, co-workers and providers.
• Strong organizational skills.
• Ability to work effectively under stress and handle daily schedule changes with ease.

Preferred Qualifications
• Experience with computer technology and electronic medical record systems.
• Medical Assistant certification.
• Experience in a college health setting.

Physical Demands
• Standing and walking for 6 to 8 hours per work day; frequent lifting up to 10 lbs.

Working conditions and environment
• Typical office hours (7:45am-4:30pm). No after-hours crisis coverage required. No required travel, weekend, holidays. Clinic is open until 7:00 p.m. one evening per week and the MAs cover evening clinic on a rotation basis.
• The Medical Assistant 2 must develop constructive and caring professional relationships, characterized by:
o Respect for patients as individuals regardless of beliefs, culture racial/ethnic background, and sexual orientation or gender identity.
o Recognition and respect of patient rights.
• The Medical Assistant 2 is also expected to:
o Share responsibility with the SHC team for creating a work environment that emphasizes integrity, respect and professionalism.
o Work together with other team members to resolve conflict situations.

Miscellaneous Information
• May have to serve on Student Health Center Committees as assigned.

These are the job duties required for the position.

Responsibility Statement Provide nursing and provider support
Duties to Support Responsibility
• Escort patients to examination rooms; take vital signs; obtain medical histories; explain procedures to patients; document information on the appropriate form.
• Prepare the patient for examinations, treatments, and procedures. Assist the providers and nursing staff as needed.
• Provide patient with basic health care information, health promotion, and disease prevention.
• Perform tests and procedures with clearly defined orders (i.e. EKG, vision, hearing, peak flow, and nebulizer.)
• Prepare and administer immunizations and other medications as directed.
• Provide patient education including actions and side effects of medications, immunizations, oral contraceptives, Depo-Provera injections, inhalers, and nebulizers.
• Coordinate and schedule patient appointments and tests; initiate referral when needed.
• Initiate and assist providers with emergency situations.
• Identify community resources available to students, providing information to patients as needed.
• Observe and practice Universal Precaution Guidelines in regard to patient and health care worker safety (i.e. bloodborne pathogens, contaminated body fluids, hazard chemical exposures).
• Sanitize and sterilize surgical instruments.
• Clean exam room and equipment, and restocks exam rooms as needed.
• Maintain an inventory of departmental and medical supplies/instruments for examinations, procedures, and staff areas.
• Assist in the monitoring of laboratory and x-ray data. Inform provider (physician, nurse practitioner, physician assistant) of abnormal results.
• Answer telephone, document telephone messages to and from patients, and explain test results and procedures to patients.
• Telephone and fax prescriptions to pharmacies and other clinics.
• Participate in the training of entry-level Medical Assistants.
• Participate in ongoing education enhancing personal and professional growth.


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