Data Analyst

University of Maryland, College Park

College Park, MD

ID: 7062503
Posted: November 26, 2019
Application Deadline: Open Until Filled

Job Description

Campus/College Information:
Founded in 1856, University of Maryland, College Park is the state’s flagship institution. Our 1,250-acre College Park campus is just minutes away from Washington, D.C., and the nexus of the nation’s legislative, executive, and judicial centers of power. This unique proximity to business and technology leaders, federal departments and agencies, and a myriad of research entities, embassies, think tanks, cultural centers, and non-profit organizations is simply unparalleled. Synergistic opportunities for our faculty and students abound and are virtually limitless in the nation’s capital and surrounding areas. The University is committed to attracting and retaining outstanding and diverse faculty and staff that will enhance our stature of preeminence in our three missions of teaching, scholarship, and full engagement in our community, the state of Maryland, and in the world.

Position Summary/Purpose of Position:
The data analyst supports the Smith School’s master’s programs. This person will be responsible for conducting full lifecycle analysis of the data associated with these programs and creating a wide variety of reports on a regular basis. This will involve the ability to acquire data from primary and secondary data sources such as enrollment and program completion data, registration information, student progress/retention data and teaching/faculty data. For all programs this position will develop and maintain databases, data collection systems, data analytics and monitor performance to identify improvements. This includes but is not limited to the interpreting trends or patterns in the data, filtering and cleaning the data, working with management to prioritize informational needs and exploring process improvement opportunities.
This position will work closely with data from our prospective students in conjunction with our admissions, Marcomm and recruiting teams and segment them into meaningful target segments for potential outreach from all of Smith’s online and campus-based programs.

Minimum Qualifications:
Bachelors Degree with 3- 5 years or Masters Degree with 1 – 3 years required. Experience with Tableau or similar data visualization software a must.
Familiarity of R, SAS, or Python is a plus.
Experience with CRM software. Salesforce or Marketing Cloud experience a plus
Experience with data query languages (SQL, HIVE [data sci])
Experience with edX platform, Qualtrics, CVent, CMS and/or Hobson’s Apply Yourself a plus
Proficient with Google Analytics and Google Tag Manager
Proficient with the core MS Office suite programs and an intermediate to advanced user of Excel, including the ability to use formulas, functions, and pivot tables
Must be able to communicate effectively; write clear emails, memos and reports; be friendly, cheerful, and patient; and enjoy explaining complicated concepts to others, including in visual reports
Ability to handle multiple projects, prioritize responsibilities and work efficiently in a fast-paced environment
Keen problem-solving and trouble-shooting abilities; high level of accuracy and attention to detail
Able to work successfully in a highly diverse university environment

Proficient with Google Analytics and Google Tag Manager
Proficient with the core MS Office suite programs and an intermediate to advanced user of Excel, including the ability to use formulas, functions, and pivot tables
Must be able to communicate effectively; write clear emails, memos and reports; be friendly, cheerful, and patient; and enjoy explaining complicated concepts to others, including in visual reports
Ability to handle multiple projects, prioritize responsibilities and work efficiently in a fast-paced environment
Keen problem-solving and trouble-shooting abilities; high level of accuracy and attention to detail
Able to work successfully in a highly diverse university environment
Mature judgement
Friendly, flexible service oriented manner

Preferences:
Masters degree preferred

Additional Certifications:
Additional Information:
Job Risks Not Applicable to This Position
Physical Demands
Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards.

Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.



 

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