Accounts Receivable Technician - Cashiering

University of Alaska Anchorage

Anchorage, AK

ID: 7062598
Posted: December 5, 2019
Application Deadline: Open Until Filled

Job Description

Position Summary:
The University of Alaska Anchorage’s Accounting Services department is hiring for an Accounts Receivable Technician in our Cashiering Office. The Cashiering Office is often the first point of contact for students and their families with regard to the status of their student account, including charges and incoming payments. The Cashiering Office is also responsible for processing university receivables including student and agency account payments, departmental deposits, and petty cash. The successful incumbent will have professional cash handling experience and a strong background in customer service. The ability to assist students and their family members, university staff, faculty, and community members with accuracy and diplomacy is essential to this position.
Duties:
Oversee the Wolfcard Office. Take photos, print ID cards, and create records in Blackboard Transact as necessary. Receive funds and apply deposits to Wolfcard accounts & reissue payments. Reconcile Wolfcard Register. Provide information and general assistance with inquiries.Maintain and account for $200.00 petty cash fund and a change fund of $200.00. Create, organize and maintain detailed accounting records. Reconcile accounts as appropriate. Provide other administrative support for the Cashiering Office and Accounting Services department as directed by the cashiering office supervisor.Review, verify, and post departmental deposits and receivables. Distribute receipts to appropriate areas. Assist departments in researching deposit entries. Review incoming departmental deposits for fund or revenue errors and report discrepancies. Receive departmental and club deposits, student and agency payments and record in Banner.Provide customer service to students, faculty and staff, and other members of the university community verbally and in writing to explain and provide information on University issues, policies and procedures for department and student accounts. Research, correct and explain errors, discrepancies and corrections. Provide general directions and instructions on requirements and policies. Answer incoming student calls and emails concerning registration, financial aid, disbursements, payment on accounts, etc. Research student registration and payment issues, clearly and effectively explain the circumstances, policies and practices causing the situation and explain any available options.Receive and post student account payments from various sources. Review charges and payments for parking, library, student health center, housing, enrollment, etc. Review Enrollment Services forms in Banner for accuracy. Review and post incoming VA payments daily. Thoroughly review & post all incoming scholarship payments for students to scholarship holding account, coordinating with Financial Aid Office for accurate award information as well as Disbursements Office. Ensure compliance with University policies and procedures. Balance cash drawer daily. Prepare reconciliation report at the end of the day, verifying bank deposit and data entry balances to ensure accurate entries.
Required Experience

College coursework in Accounting and one year entry-level accounting experience, or an equivalent combination of training and experience
Cash handling experience including balancing a drawer at the end of a shift and proper internal control methods
Experience in the proper handling of confidential information
One year of experience in a customer service environment
Professional experience working in a high volume inbound call center is preferred
Experience using Banner or similar database is preferred
Education

High school graduation or equivalent required
College coursework in Accounting, or an equivalent combination of training and experience relating to the position duties and responsibilities is perferred.
Knowledge/Skills/Abilities Required

General Accounting knowledge, including Generally Accepted Accounting Principles (GAAP)
Knowledge of bank transactions and cash control methods
Computer experience to include Excel, Word, and database
Excellent oral and written communication skills
Ability to work with a heavy volume and a high degree of accuracy
Proven ability to provide excellent customer service with a great deal of tact and diplomacy in a high volume environment
Ability to work independently and as a member of a team.
This is a full-time, Grade 76, minimum $19.15/hr, DOE, 12-month position complete with a competitive salary and UA employee benefits package. Hours are 8:30am-5:30pm Monday-Friday. This position is open until filled with the initial application review taking place on December 11, 2019. To ensure your application is considered, apply by 11:55 pm, 12/11/2019. Applications received after this date may not be considered.

Background Check:

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Affirmative Action Statement:

UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual: www.alaska.edu/nondiscrimination



 

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