Program Director, Social Sciences

University of Maryland

Largo, MD

ID: 7062986
Posted: January 9, 2020
Application Deadline: Open Until Filled

Job Description

The Program Director reports directly to the Department Chair and is responsible for leadership of one or more programs within a School. The Program Director achieves program success by championing program quality, consistency and growth, as well as faculty quality, faculty involvement, and curriculum output. 

Program Quality, Consistency and Growth. The Program Director works to improve domain knowledge, program currency and relevance to workplace needs within their respective area(s). The Program Director also ensures consistency across courses and programs, both undergraduate and graduate where applicable, and aligned as appropriate within the Department and School and across Schools, to ensure that the student experience is relatively uniform and predictable in order to enhance student retention. To enhance program quality, the Program Director supports academic assessment and continuous improvement, partnering with other areas across Academic Affairs and the University.

The Program Director supports population growth and drives retention within their programs and also advocates for new programs, when viable. While program quality, consistency and growth are a shared responsibility among many parties, the Program Director in particular is directly accountable for day-to-day monitoring of metrics and dashboards specific to his/her course and program portfolio and for taking evidence-based action in response to data on academic program performance The Program Director is expected to use data on a continuous basis to identify areas of strength and of opportunity for improvement among both students and faculty, and to develop and implement continuous improvement plans specific to courses and course content, faculty performance, student success, and curricular coherence and rigor.

The Program Director will identify and execute strategies for outreach to prospective and current students, including coordination with Advising, Career Services, and other appropriate units to host information sessions about the program. The Program Director, at the direction of the CAO, Dean and Department Chair (and as applicable, Corporate Learning Solutions and the Registrar’s Office) will also establish relationships with community college and B2B partners to ensure appropriate support and pathways into the program for prospective students.

Where the program is also offered at a UMGC overseas location, the Program Director is responsible for working closely with UMGC overseas administrators to ensure consistency and qualify of courses and programs in alignment with the stateside and online offerings of the courses and programs. This includes monitoring course outcomes, student success, and faculty engagement and effectiveness in teaching. Program Directors are expected to convene at least quarterly meetings with their program’s overseas faculty and colleagues as part of a structured and routine continuous improvement process.

Faculty Quality. The Program Director works to engage faculty within course and program portfolio, building a learning community of scholar-practitioner experts who also engage with external stakeholders such as employers, industry associations and non-profit groups. In accordance with the priorities and direction as determined by Faculty Affairs and the Deans, the Program Director ensures that their courses and program(s) balances curriculum excellence with teaching excellence. The selection, management and development of both full time and adjunct faculty within the Program Director’s area is a fundamental responsibility of the role in day-to-day and long-term operations of the School’s programs. The Program Director uses the School’s staff, as well as technology tools and coaching strategies to optimize curriculum excellence and teaching effectiveness.

Specific faculty-related Program Director tasks include ensuring faculty are accountable for:

regular and ongoing review and support of faculty teaching, with emphasis on instilling and propagating best practices associated with the 3Rs: relevancy, relationships, and responsiveness

effective and timely communication to faculty, with emphasis on coaching and directing faculty to necessary training and ongoing development consistent with the university’s faculty performance expectations   

ongoing opportunities for engagement in curricular initiatives

recruitment and hiring of qualified and mission-aligned faculty

the use of data--including but not limited to learning outcomes assessment data--to drive decisions and make ongoing improvements to courses, programs and faculty development

in coordination with the Office of Human Resources, performance manage faculty who are not meeting expectations.


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