Enterprise Network Engineer

Rosalind Franklin University of Medicine and Science

North Chicago, IL

ID: 7063422
Posted: February 7, 2020
Application Deadline: Open Until Filled

Job Description

Position Summary

The Department of Information Technology Services at Rosalind Franklin University of Medicine and Science invites applications for the full-time position of Enterprise Network Engineer. The primary duties and responsibilities of this position are designing, implementing, monitoring and managing the local and wide area networks of the University to ensure maximum uptime for users. The role includes creating system configurations, documenting and managing the installation of a new network solutions, and maintaining and upgrading existing systems as necessary. This position ensures the stable operation of the University’s network environment. This position also analyzes and resolves end user hardware and software computer problems in a timely and accurate fashion and supports the organization’s help desk function by providing 3rd tiered network support when required. This position will be expected to perform the routine daily functions associated with maintaining the university’s wired and wireless data network(s) as assigned by the Enterprise Network Manager and working with other Network Administrators. Customer service skills and the ability to communicate effectively with all types of customers are critical to the success of this position. Shared night and weekend on-call support will be expected.

Pay Range

$65, 579 - $85,000

Essential Duties & Responsibilities

Provide Level-3 support and troubleshooting to resolve issues.
Execute network upgrade and change requests assigned by Enterprise Network Manager, while following departmental production change control policies.
Replacing faulty network hardware components when required.
Protecting data, software, and hardware by coordinating, planning and implementing network security measures.
Troubleshooting, diagnosing and resolving hardware, software, and other network and telephony problems.
Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS).
Assist with large scale build-outs from a networking perspective by installing and testing network equipment and verifying connectivity to the data network.
Utilize software applications necessary to monitor network utilization, intrusion detection, intrusion prevention and IP filtering.
Liaise with vendors and other IT personnel for problem resolution.
Maintain documentation of current network infrastructure.
Perform other job-related duties as assigned or delegated.


Required Education & Experience

Bachelor’s degree in Computer Science, Information Technology/Systems or technology related field.
Three years of experience in a position performing duties similar to those listed.
Network security experience.
At least two years of experience supporting and configuring Enterprise-level routers, firewalls, switches, and WiFi access points and controller systems.
At least two years of working with log files to help troubleshoot network connectivity issues.
At least two years of creating physical infrastructure system documentations.
A self-starter able to work independently but comfortable working in a team environment.
Must achieve a background check clearance.


Required Knowledge, Skills, & Abilities

Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community.
Project management experience or experience being the technical lead.
Ability to think through problems and visualize solutions.
Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.
Ability to communicate effectively, both orally and in writing.
Knowledgeable with Google for Education and Microsoft Office products.
Hands-on experience installing, configuring, and supporting network switches, routers, wireless controllers and access points, and IDS equipment is a must.
Experience in network problem analysis and finding viable and efficient solutions to those problems.
Experience in network performance tuning.
Experience in network design and implementations.
Experience in advanced VLAN configuration (VTP, RSTP, MSTP, etc..).
Experience configuring Remote Access and VPN technologies.
Solid experience with issues that affect network connectivity and the procedures to diagnose problems (OSI model).
Experience in supporting and configuring ACLs and NAT on Enterprise-level firewalls.
Experience utilizing log files to help troubleshoot network connectivity issues.
Experience working with product vendors in supporting hardware, circuits, and applications.
Experience maintaining physical infrastructure network documentation.



 

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