Senior Instructional Technologist, Prototyping

Western Governors University

Salt Lake City, UT

ID: 7066255
Posted: May 14, 2020
Application Deadline: Open Until Filled

Job Description

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

Position Summary

Working closely with a team of assessment developers and instructional designers, the senior instructional technologist develops and ensures that online learning product supports the vision and design of WGU courses and learning experiences. The senior instructional technologist works with program owners and the development team to explore technologies which address the needs of the curriculum (e.g., simulations, virtual reality, AI scoring, etc.) and collaborates to recommend technologies that best meet the instructional and assessment practices. The senior instructional technologist is responsible for setting up and building online learning experiences according to the design specifications of the assigned project. This role focuses on troubleshooting, solving technical problems related to delivery of learning and assessment materials, and is responsible for creating a consistent, beautiful learning experience in the selected platform. The senior instructional technologist also ensures that all aspects of the course work properly (hyperlinks, videos, sandboxes, third-party integrations) and collaborates with the standards and practice teams to ensure accessibility, asset management, content delivery, user experience, and universal design practice standards are met. The person in this role is responsible for the success of simultaneous projects, assessing risk, reporting progress, and communicating effectively with stakeholders to promote collaboration and accountability.

Essential Functions and Responsibilities

Work with instructional designers, assessment developers, and other stakeholders to identify, analyze, test and recommend technologies to best meet instructional and assessment practices
Proactively engage with accessibility and content teams to prioritize technology product reviews for accessibility and integration standards
Appraise capabilities, strengths and weaknesses of existing, new, and emerging and innovative e-learning technologies and tools that support college instructional, assessment, and student engagement goals
Manage the build process for new courses and learning experiences and attend to continuous improvement and technology innovations of assigned projects
Ensure the quality of the visual and functional design of courses and assessments
Collaborate with development team members to build superior online courses that are supported by research-based best practices in online learning.
Work with stakeholders to explore technologies which address the needs of the learner experience (e.g., simulations, virtual reality)
Serve as consultant, partnering with instructional designers, assessment developers, and other team members to innovatively apply WGU instructional and assessment tools.
Maintain a complete understanding of all WGU learning and assessment tools and resources.
Work closely with the accessibility team to ensure that instructional and assessment tools and services are fully accessible to students.
Work with project managers and other team members to ensure all deadline dates for assigned projects are met throughout the design and development process
Implement required revisions based on quality assurance reviews
Assist with identifying and resolving challenges related to technology, to online delivery of content and assessments, and to the student experience
Stay informed about updates, changes, retiring assets, innovations, and opportunities related to WGU’s selected platforms and delivery tools and processes
Train and mentor team members on assigned WGU technologies
Knowledge, Skills and Abilities

Current, solid knowledge of instructional design and learning theory
Current, solid knowledge of instructional technologies or learning platforms
Troubleshooting and problem solving to leverage platform features and ensure finished products align with the integrity of the learning design
Build visually engaging content on multiple platforms
Responsive design of content to be delivered on multiple browsers, platforms, and devices
Demonstrated ability to learn new technologies, solve emergent technical problems, and share learnings and suggestions with a team to come to a quick, value-driven solution
Commitment to creating beautiful, friction-free learning experiences for students in competency-based programs
Strong interpersonal skills and history of positive results achieved collaboratively
Ability to manage multiple projects at different stages while meeting deadlines and quality standards
Ability to work independently, under minimal supervision
Advanced skills in planning, organizing, and self-management

Problem Solving Skills: Investigates appropriate resources and involves partners when appropriate; future-oriented; assesses what will help/hinder achieving goals; focuses on what is important.
Interpersonal Skills: Deals with others in a considerate, respectful, and unbiased manner; approaches conflict proactively; solicits and shares feedback openly; listens with empathy and maintains composure.
Accuracy: Draws on factual information garnered from careful cultivation of a broad knowledge of WGU’s goals and processes; investigates beyond assumptions.
Adaptability: Course corrects behaviors and communication style to meet the needs of a wide range of situations; tackles obstacles appropriately; is comfortable with ambiguity.
Reliability: Accountable to others; does what it takes to get the job done; actions are consistent with words; follows through on commitments; exhibits exceptional integrity.
Attitude: Displays commitment to the organization and to personal growth; self-motivated and able to motivate and inspire others; asserts self appropriately to champion ideas; tells the truth in a direct and constructive manner.
Initiative: Self-directs with a strong bias for action; leads the way in improvement of performance or processes; displays keen interest in students and organization.

Minimum Qualifications:

Bachelor’s degree
Two or more years of online university course design or curriculum development experience
Experience in online learning technologies and pedagogies
Basic HTML coding skills with additional skills in HTML5, CSS, SML, AWS Cloud, Google Cloud, and Azure
Background in learner experience design
Experience with UDL, ADA, and copyright compliance
Experience with existing quality standards for course design
Experience with Agile development or rapid prototyping
Competency in LMS systems and assessment delivery systems such as Blackboard, Canvas, Smart Author, Brightspace, Moodle, etc.
Competency with educational technology and assessment/testing tools
Preferred Qualifications:

Expertise in competency-based learning
Superior knowledge of available open educational resources (OERs)
Quality assurance training and certification (CBEN, OSCQR, other)
Post-secondary teaching and learning experience
Proven leadership in developing courses characterized by innovation in instructional design


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