Library Associate II

Texas A&M University

College Station, TX

ID: 7067119
Posted: June 22, 2020
Application Deadline: Open Until Filled

Job Description

Job Description

Our Commitment

Texas A&M University is committed to enriching the learning and working environment for all visitors, students, faculty, and staff by promoting a culture that embraces inclusion, diversity, equity, and accountability. Diverse perspectives, talents, and identities are vital to accomplishing our mission and living our core values.

Who we are

The Bush School of Government and Public Service, https://bush.tamu.edu, was founded in 1997, under President George H.W. Bush's philosophy that public service is a noble calling. Since then, the Bush School has continued to reflect that notion in curriculum, research, and student experience as the Bush School prepares students to become principled leaders in their fields and to reflect the value of public service throughout their careers.

What we want

Texas A&M University is opening a teaching site in Washington, D.C. just blocks from the White House. Our inaugural program will feature The Bush School of Government and Public Service, with plans for participation by other schools and colleges down the road. The Library Associate II, is responsible for providing library services and access to faculty, staff and students in the Bush School DC teaching site. This position will provide the most advanced customer support and complex library functions to clients at this location, including circulation, inter-library lending (ILL), reserves and resources access. It will also provide expert instructional support for courses and assignments, in collaboration with the Policy Sciences & Economics Library (PSEL) Coordinator. The selected candidate will subscribe to and support our commitment to Inclusion, Diversity, Equity and Accountability (IDEA) as stated above. If the description sounds interesting to you, we invite you to apply to be considered for this opportunity.

What you need to know

This position is located in Washington, D.C. Position hours are 12pm to 9pm Monday through Friday. A cover letter, resume, and contact information for three professional references (to include at least one previous supervisor) are strongly recommended. You may upload all three on the application under CV/Resume or upon answering the questionnaire you may attach the documents.

COVID-19 information: Texas A&M University monitors and updates our recruiting, hiring and onboarding processes to align with local, state and federally mandated health guidelines to keep employees, prospective employees, and visitors as safe as possible. Each department has established guidelines for recruiting, hiring, and onboarding processes remotely and in-person, which include sanitizing common spaces, mask policy, and maintaining safe physical distancing. Each department will provide the processes and procedures to be followed at each step of the recruitment, hire and onboarding process.

Required Education and Experience:

High school diploma or equivalent combination of education and experience
Nine years of related experience in a public, academic, or specialized library or archive
(30 or more higher education credit hours may substitute for one year of library experience)
Required Knowledge, Skills, and Abilities:

Knowledge of word processing and spreadsheet applications
Knowledge of email and complex library online research database searches and/or processing
Ability to multitask and work cooperatively with others
Basic keyboarding skills
Expert knowledge of library functions and expert knowledge of unit functions
Strong communication, planning and interpersonal skills
Knowledge of specialized library transaction management software
Strong attention to detail, and problem solving skills
Ability to understand and interpret complex library records
Other Requirements or Other Factors:

This position is located in Washington, D.C.
Position hours are 12pm to 9pm Monday through Friday
Ability to move medium weight boxes, books, heavy book truck or similar items
Ability to handle material which can contain dust or microscopic mold spores
Preferred Experience:

Two years of TAMU experience as a Library Associate I
Preferred Licenses and Certifications:

ALA Library Support Staff Certification
Responsibilities:

Facilitate Patron Access to Library Resources and Services - Coordinates library service operations for DC teaching site including services related to circulation, document delivery/ILL and course reserves. Instruct library patrons on how to access electronic resources such as databases and electronic journals as well as how to use of Library's catalog. Provides support for a range of in-depth, specialized questions in research resources and databases. Oversees resolution of difficult questions & explains library policies & procedures on all areas of library operations, referring to Coordinator of PSEL or other TAMU Libraries as appropriate. Maintains atmosphere that promotes customer satisfaction and actively demonstrates Library customer service standards. Provides explanations and instructions for employees from collaborating units. Analyzes and organizes operations and determines problem resolutions. Researches and gathers information for projects. Develops custom reports based on the needs of the libraries and the Bush School. Collaborate with PSEL staff to meet the library and information needs of the Bush School



 

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