Access and Revenue Cycle Analyst II - Office of Information Technology - Patient Financi

Baylor College of Medicine

Houston, TX

ID: 7068575 (Ref.No. 4400-en_US)
Posted: August 5, 2020
Application Deadline: Open Until Filled

Job Description

Job Purpose

The Access and Revenue Cycle Maintenance Analyst Level II provides daily operational analysis, support and maintenance for the Epic Access and Revenue Cycle Applications used by the Baylor College of Medicine clinical departments. This analyst participates in project management activities for clinical systems related to the clinical practice.

Job Duties
  • Supports and maintains the Epic Access and Revenue Cycle Applications.
  • Participates in communication with Baylor revenue cycle staff and Baylor affiliated institutions related to assessing and defining operational workflow, system requirements and solutions.
  • Provides training, helpdesk and technical support to users and Baylor affiliated clients.
  • Assists with development of training documentation and task and issues logs.
  • Responsible for detailed documentation of build fixes.
  • Manages incoming communication e.g. phone calls, emails and voice mail.
  • Records and maintains customer communications in an automated system.
  • Serves as a system resource during system implementation such as installations, conversions and system maintenance.
Minimum Qualifications
  • Bachelor’s degree in a related field. Four years of related experience may substitute for degree requirement.
  • Two years of relevant experience.
  • Certified Epic Access Professional or Certified Epic Revenue Cycle Professional.





Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.



Baylor College of Medicine fosters diversity among its students, trainees, faculty and staff as a prerequisite to accomplishing our institutional mission, and setting standards for excellence in training healthcare providers and biomedical scientists, promoting scientific innovation, and providing patient-centered care. - Diversity, respect, and inclusiveness create an environment that is conducive to academic excellence, and strengthens our institution by increasing talent, encouraging creativity, and ensuring a broader perspective. - Diversity helps position Baylor to reduce disparities in health and healthcare access and to better address the needs of the community we serve. - Baylor is committed to recruiting and retaining outstanding students, trainees, faculty and staff from diverse backgrounds by providing a welcoming, supportive learning environment for all members of the Baylor community.


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