Microcomputer LAN Administrator II

Texas A&M University

College Station, TX

ID: 7069567
Posted: September 8, 2020
Application Deadline: Open Until Filled

Job Description

Job Description

Our Commitment

Texas A&M University is committed to enriching the learning and working environment for all visitors, students, faculty, and staff by promoting a culture that embraces inclusion, diversity, equity, and accountability. Diverse perspectives, talents, and identities are vital to accomplishing our mission and living our core values.

Who we are

The Department of Biology at Texas A&M University is responsible for research and teaching within the vast disciplines of the biological sciences, from molecular cell biology to ecology and evolutionary biology. Our faculty perform cutting-edge research in a wide array of biological sciences in the laboratory and in the field. Our graduate research programs prepare scientists for careers in academia, industry and government and enhance our understanding of the central role of biological systems in the global environment. Our undergraduate students gain a firm foundation in modern biological sciences to prepare them for a multitude of careers that depend on a solid understanding of biology. To learn more, please visit us at https://www.bio.tamu.edu/

What we want

The Microcomputer/LAN administrator II, under general supervision, functions as a senior microcomputer/LAN administrator providing direction and support to all computing functions within the department and provides consulting, technical support, and training to users and other technical staff for the Department of Biology. This include supporting both the teaching and research missions of the department. The selected candidate will subscribe to and support our commitment to Inclusion, Diversity, Equity and Accountability (IDEA) as stated above. If the description sounds interesting to you, we invite you to apply to be considered for this opportunity.

What you need to know

Working hours: May occasionally require night, weekend or university holiday hours.

COVID-19 information: Texas A&M University monitors and updates our recruiting, hiring and onboarding processes to align with local, state and federally mandated health guidelines to keep employees, prospective employees, and visitors as safe as possible. Each department has established both remote and in-person procedures for conducting these processes, which include sanitizing common spaces, a mask policy, and maintaining safe physical distancing to the extent possible. Departments will provide the procedures to be followed at each step of the recruiting process.

Required Education and Experience:

Bachelors degree or any equivalent combination of education and experience
Three years of microcomputer/LAN administration experience
Required Knowledge, Skills and Abilities:

Knowledge of Windows operating systems
Knowledge of advanced analysis, troubleshooting, problem-solving, and client relations skills
Must have strong interpersonal skills
Must be able to work in a collaborative team environment
Ability to multitask and work cooperatively with others
Ability to communicate well in English
Good social skills and excellent customer service attitude
Willingness to learn and to coach others to better use available technologies
Knowledge of word processing and spreadsheet applications
Excellent written communication, analytical, interpersonal, and organizational skills
Preferred Education and Experience:

Experience with Research IT and Higher Education IT support
Preferred Knowledge, Skills, and Abilities:

Knowledge of Windows, Mac, and Linx operating systems
Responsibilities:

Responsible for all of the Biology Information Technology Service Center (BITS) work orders, purchasing, inventory, and invoice/billing paperwork.
Works with the Assistant Department Head and the Departmental Computer Committee in planning, directing, and coordinating operational and procedural matters to meet departmental goals and objectives.
Assists with developing work plans and schedules for projects, including outlining phases, and identifying personnel and computing equipment requirements.
Performs annual security assessments.
Implements system security measures and data protection methods.
Develops disaster recovery plans for departmental workstations and servers.
Researches, recommends, and plans for workstation hardware and software purchases.
Installs, upgrades, and configures complex and multi-platform workstation hardware and software.
Troubleshoots and repairs complex workstation hardware and software.
Administers large and multiple client servers including virtual servers.
Researches, recommends, and plans for large network server hardware and software purchases.
Designs and implements Departmental servers.
Installs and configures network file servers and hardware.
Provides technical oversight of server testing, backups, applications and conducts server performance analyses.
Troubleshoots and repairs complex hardware and software for departmental servers.
Works with field technicians to install/troubleshoot/repair network problems.
Performs other duties as assigned.



 

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