Human Resources Technician

University of Utah

Salt Lake City, UT

ID: 7070963
Posted: October 14, 2020
Application Deadline: Open Until Filled

Job Description

Job Summary
The Absence Management Technician is a customer-friendly member of the Human Resources department that is dedicated to providing exceptional service to all employees of the University of Utah. They are dedicated to accuracy, efficiency, and providing excellent customer service. The Absence Management team excels at building relationships, problem-solving, and conflict management. This position is a great opportunity to increase human resource knowledge and skills in a fast-paced, team oriented, environment. This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

This position is considered Category IIA: Not required on campus and has the ability to telework remotely for the duration of the University of Utah’s response to COVID-19. An employee hired into this role will be responsible for providing space, telephone, printing, networking and/or internet capabilities at the telecommute location and agree to the terms of the University of Utah campus and Health Academics COVID-19 Telecommuting Agreement.

Essential Functions
• Administers and manages the leave of absence, disability, work place injury programs and other related duties.
• Identifies and researches difficult issues related to leaves of absence.
• Interprets Family Medical Leave Act (FMLA), Families First Coronavirus Relief Act (FFCRA), Short and Long Term Disability (STD, LTD) and Worker’s Compensation (WC) plans, programs, policies and procedures for employees and provides advice and recommendations for remediation of escalated issues and plan / process improvements.
• Responds to employee and department inquiries regarding leave plans and programs, vacation donations, and any other Absence Management-related functions.
• Acts as a liaison between the employee and applicable third party administrators.
• Maintains all employee records accurately in all applicable systems.
• Administers HR-related processes compliant with applicable laws, rules and regulations.
• Appropriately handles controversial or sensitive employee issues with discretion.
• Meets all required deadlines.

Minimum Qualifications
Three years office experience with at least one year experience in Human Resources or equivalency required. (Equivalent experience considered includes roles focused on data entry, customer service, or administrative or financial support.) Demonstrated human relations and effective communication skills also required. Data entry experience is preferred. This position has no responsibility for providing care to patients.

• Previous experience with FMLA procedures and processes.
• Demonstrated human relations and effective communication skills.
• Cross-cultural competence and ability to contribute to the University’s commitment to equity, diversity and inclusion.
• Exceptional verbal/written skills and attention to detail.
• Advanced computer skills, including Microsoft Office applications.
• Data entry experience.
• PeopleSoft experience preferred.
• Applicants with demonstrated fluency in reading and writing a second language.

Type Benefited Staff
Special Instructions Summary
Additional Information

The University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law.
To inquire about this posting, email: or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/TDD), email:

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.


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