Job Summary
Front desk representatives assist with daily operations and provide administrative support to the Miller Writing Center at Auburn University.

Essential Functions
• Assist clients and consultants with administrative tasks, which may include making accounts or appointments, answering questions, or responding to technical issues

• Navigate the online data management platform (WCONLINE)

• Understand and execute writing center processes, protocols, and policies

• Communicate clearly, quickly, and responsibly with clients, full-time staff members, consultants, and other front desk representatives

• Maintain the confidentiality of client records

• Work regular weekly shifts as assigned

• Participate in required trainings, meetings, and professional development activities as assigned

Minimum Qualifications
• Undergraduate or graduate student in good standing at Auburn University

• Ability to work at least two semesters (fall 2021and spring 2022)

• Available for mandatory training the Friday before fall classes begin

Preferred Qualifications
Preference will be given to candidates who are able to demonstrate or have the ability to learn the following skills:

• Critical thinking and problem solving

• Interpersonal, communication, and active listening

• Intercultural sensitivity and teamwork

• Time management and organization

• Software and technology

Pay Rate $7.50 - $9.00/hour
Work Hours 5-20
Posting Date 01/11/2021
Closing Date 02/15/2021
EEO Statement
AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER. It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law.