Receptionist Secretary

Oklahoma Medical Research Foundation

Oklahoma City, OK

ID: 7074759 (Ref.No. 2140386)
Posted: February 3, 2021
Application Deadline: Open Until Filled

Job Description

Posting Number: 000274
Position Type: Administrative
Classification: Ongoing
Status: Full-Time
Department: Arthritis & Clinical Immunology - Pardo

Job Summary/Basic Function:
Serves as receptionist for the clinic to greet and direct visitors, patients, or participants in a study. Performs complex clerical support tasks to include but not limited to answering multi-line telephone, determining purpose of call, and referring to appropriate person, providing information, typing complex correspondence, distributing, ordering and maintaining office/clinic supplies, sorting and distributing mail, collecting timesheets and distributing payroll checks, filing and maintaining confidential records, copying and distributing documents. Assists with patient calls, takes patient-oriented messages to help facilitate patient care. Assists with prior authorization and billing paperwork. Assists with insurance questions and patient concerns. Schedules patient appointments and makes reminder phone calls. Maintains patient/participant appointment calendars for multiple providers. Assists with medical chart documentation, scanning of patient medical records and electronic health records. Arranges travel reservations and itineraries. Assists with preparation of government reports and grant applications. May assist with set up for receptions and events.

Minimum Qualifications:
High school diploma or GED. Must be detail-oriented, organized, dependable, and flexible. Must possess strong customer service and communication skills and be knowledgeable in Microsoft Office. The ability to work professionally with a diverse group of people in stressful and difficult situations while maintaining confidential information is a must. Must work well independently and in a team environment..

Minimum Degree Required:
High School Diploma or Equivalent

Work Hours: Typically Monday through Friday, 8:30 am to 5 pm, however hours may vary with advanced notice depending on work load and need for office coverage.

Preferred Qualifications:
2 years of relevant experience. Prefers administrative and clerical skills, such as data entry, and EHR/EMR experience in a clinical environment.

Physical Demands:
Regularly required to sit, use manual dexterity, talk and hear. Occasionally required to stand, walk, reach with hands and arms, and lift or move up to 5 pounds. Vision requirements include close vision and ability to adjust focus. Noise level is usually moderate.

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