Administrative Coordinator

University of North Texas System

Denton, TX

ID: 7075352
Posted: February 22, 2021
Application Deadline: Open Until Filled

Job Description

Salary Information Salary commensurate with experience
Department Summary
The Department of Customer Experience ensures the provision of a superior Customer Experience in all interactions associated with the Call Center, Welcome Center and campus tours.

Position Overview
This position provides administrative support for the Customer Experience Team which includes the Call Center and Welcome Center. A high level of administrative skills are required including strong written and verbal communication skills, attention to detail and organizational skills.

Minimum Qualifications
Bachelor’s Degree and three years of highly responsible and varied office administration or business management experience; or any equivalent combination of education, training, and experience.

Knowledge, Skills and Abilities
• Exceptional customer service skills.
• Advanced written communication skills.
• Advanced Microsoft Office skills.
• Knowledge of accounting/budgeting procedures.
• Ability to work under pressure, to adjust to constant changes, to handle multiple tasks, and to coordinate the work of others.
• Ability to keep complex records, to assemble and organize data of complex nature, and to prepare and submit reports in acceptable formats.
• Ability to conceptualize, plan and organize multiple programs and assignments effectively.
• Ability to work on complex and confidential tasks utilizing judgment, tact, and resourcefulness.
• Skill in developing and maintaining good working relationships.
• Knowledge of policies, practices, procedures and terminology of assigned function.

Preferred Qualifications
The preferred candidate will possess the following additional qualifications:

Social Media management experience preferred.
Required License / Registration / Certification
Work Schedule
Monday through Friday, 8AM-5PM.
One Saturday per month, 9AM-4PM.

Driving University Vehicle Yes
Security Sensitive This is a security sensitive position
EEO Statement
The University of North Texas System and its component institutions are committed to equal opportunity and comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of North Texas System and its component institutions do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, and employment practices.

Classification Title Administrative Coordinator
Physical Requirements Carrying, Driving, Lifting up to 10 pounds, Sitting, Standing, Writing, Ability to communicate



 

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