Computer/Systems Specialist

Kansas State University

Manhattan, KS

ID: 7076700
Posted: April 2, 2021
Application Deadline: Open Until Filled

Job Description

About This Role:

The Office of Educational Innovation (OEIE) is seeking a computer information specialist to provide exceptional technical expertise and support to the team. This position will manage and troubleshoot technical infrastructure for 25 – 30 team members while identifying and implementing technical solutions to streamline evaluation activities.

Primary responsibilities include:

Provide friendly and responsive technical support for all computer hardware, software, and peripherals in a primarily Windows environment
Purchase, configure, update, and maintain inventory for all computers and technology
Consult with project teams to identify and implement technical solutions to streamline evaluation efforts and increase efficiency
The successful candidate should have:

Experience and demonstrated success troubleshooting a variety of software and hardware issues
Strong written and verbal communication skills with the ability to listen to and understand the technical needs and issues of teammates
Deep understanding of technical concepts (security, usability, etc.)
Ability to learn new systems and structures and apply them to various contexts
Preference will be given to candidates who also have experience in one or more of the following areas:

Advanced Excel tools such as pivot tables, vlookups, and nested formulas used to structure data
ArcGIS or other mapping tools
Database administration or development
We are a highly collaborative team that enjoys tackling complex problems while continuing to impress our clients. Please review our vision, mission and core values before applying.

Why Join Us:

OEIE is a fast-paced and growing office in the College of Education at Kansas State University. OEIE provides technical assistance and capacity building services in evaluation and program development to various state and federal agencies, universities, foundations, and businesses.

Kansas State University offers a comprehensive benefits package that includes health insurance, life insurance, retirement plans, paid time off – vacation, sick, and holidays. To see what benefits are available, please visit: https://www.k-state.edu/hcs/benefits

Benefits to working for OEIE include:

Very competitive health, leave, and retirement plans
Sit/stand desk in your own office.
New laptop and/or desktop plus the tools you need to succeed.
To learn more about OEIE, please visit https://www.k-state.edu/oeie/.

We Support Diversity and Inclusion:

Kansas State University embraces diversity and inclusion. The university actively seeks individuals who foster a collegial environment and cooperative interactions with coworkers, students, and others. The University is dedicated to promoting the Principles of Community.

What You’ll Need to Succeed:

Minimum Requirements:

Requires a high school diploma and two years of relevant experience.
Preferred Qualifications:

Bachelor’s degree
Minimum of 3 years experience providing computer support
Excellent verbal, interpersonal, and written communication skills
Experience configuring and providing technical support for desktop and laptop computers running Windows 10, Microsoft Office, and various related software applications
Experience troubleshooting and providing technical assistance and training for a variety of systems and devices such as smartphones, video conferencing equipment, projectors, and printers
Experience that demonstrates proficiency in solving technical problems quickly and learning and adapting to new systems
In-depth knowledge of Microsoft Office products, especially Microsoft Excel
Works independently and uses independent judgment in troubleshooting while working within a highly collaborative team
Demonstrated organizational skills (e.g. managing inventory, regular updates, and balancing multiple projects)
Demonstrated ability to understand complex problems, then identify or develop technical solutions in collaboration with professional staff
Some experience in one or more of the following: a) Advanced Excel tools such as pivot tables, vlookups, and nested formulas used to structure data; b) ArcGIS or other mapping tools; c) Database administration or development




 

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