IT Systems Specialist III (One or More Positions) (Lateral and External)

Saddleback College

Mission Viejo, CA

ID: 7077615 (Ref.No. P0004683)
Posted: April 22, 2021
Application Deadline: Open Until Filled

Job Description

20-Saddleback College
Classification Benefits:

The District offers a comprehensive package of insurance benefits to eligible employees, which includes medical and dental insurance, a vision-care plan, life insurance and dependent life coverage, accidental death and dismemberment coverage, and a long-term disability income-protection plan. All premiums are fully paid by the District. Mandatory retirement incentive is with California Public Employees Retirement System (CalPERS).

Summary Description:

Under less direction than the lower level positions in this series, from the appropriate level manager or administrator designee, assumes responsibility for a variety of complex, technical functions related to local and wide area voice and data networks, including design, engineering, installation, maintenance and operations; troubleshoots networking issues and equipment; and builds, configures and installs computer systems, servers, workstations, software and hardware for use in the overall networking environment.

Knowledge of:

Complex Institutional systems, physical and virtual systems and other related peripherals, including printers, computer labs, conference rooms, servers, network equipment and other learning spaces and technologies.
Operational characteristics of local and wide area network systems.
Operational characteristics of a variety of communication systems and devices.
Operational characteristics of network security technologies including but not limited to Firewalls, NAC, SEIM, EDR, Vulnerability Scanners
Advanced principles of Voice over IP or equivalent technologies
Advanced principles of Infrastructure As A Service cloud technologies
Operational characteristics of virtualization technologies
Advanced principles and practices of troubleshooting technical network and computer system hardware and software problems.
Advanced principles and practices of network server design, engineering, installation and maintenance.
Personal computer hardware and software components.
Principles and practices of customer service.
Operational characteristics of various computer software packages.
Methods and techniques of developing technical documentation and training materials.
Data and network standards and applications.
Application of scripting to perform tasks and a working knowledge of commonly used scripting programming languages and application programs.
Equipment and materials currently available for new and revised data network installations.
Fundamentals of personal computer operation, specifically installation and maintenance techniques and testing data communications connections.
Use of tools and equipment required for installation and maintenance of data communication circuits and wiring.

Ability to:

Conduct surveys of existing network installations, evaluate their effectiveness and efficiency and recommend design modifications to systems or equipment, as necessary.
Plan, design, configure and maintain effective and efficient network systems, server resources and client workstations to meet District and College guidelines.
Evaluate the effectiveness and efficiency of existing network installations and recommend appropriate design modifications as necessary.
Analyze and complete the installation, configuration and resource allocation requirements of various applications and programming languages.
Assimilate and analyze data and prepare accurate and concise engineering reports and studies.
Analyze technical problems accurately and recommend or take an effective course of action.
Plan and organize large projects requiring the involvement of several departments.
Act as team leader on major projects making assignments, reviewing work and maintaining quality control.
Train staff in principles of network engineering and operating principles of equipment.
Make system programming changes to network equipment and systems, and program mini or microcomputers in commonly used languages and application programs.
Respond to and identify user network and computer related problems.
Work independently in the absence of supervision.
Communicate technical information to a wide variety of users.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.

Education and Experience Guidelines:

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying.


Equivalent to a Bachelor’s degree from an accredited college or university with major course work in computer science, information systems, telecommunications, data communications, network technology or a related field. Substantial directly related work experience and/or related technical certifications may substitute for formal education.


Four years of technical work experience in data communication, technical support and network service operations as a network/systems technician and/or data communications analyst.

Conditions of Employment:

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Work Environment:

Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with academic and classified staff and others. At least minimal environmental controls are in place to assure health and comfort.

Physical Demands:

Primary functions require sufficient physical ability and mobility to work in an indoor and outdoor environment; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office and multimedia equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.
Vision: See in the normal visual range with or without correction.
Hearing: Hear in the normal audio range with or without correction.

Additional Position Information:


The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country.


If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to


Information regarding campus crime and safety awareness can be found at or Paper copies are available in the District Human Resources (DHR) office upon request.


A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status.

Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS.

Duties and Responsibilities

Provide service in the planning, design, configuring, installation and maintenance of network systems and requirements including network, computer, storage, virtual and cloud based systems; recommend modifications and/or new equipment including hardware and software; analyze technical problems and recommend appropriate corrective measures to meet the Districts guidelines, regulations and requirements.

Provide guidance and assistance to other networking staff in the implementation and operation of an efficient and effective data network.

Meet and confer with instructors and staff to determine technical requirements needed to meet each semester’s educational objectives; analyze requirements and develop plans and designs; prepare detailed technical operational specifications and other documentation required for development and implementation of complex of complex network systems.

Conduct technical field surveys to determine network site locations; assist in the development of detailed system design criteria, prepare equipment specifications, prepare purchases, statements of work, and quotes with vendors, and assist with procurement processing; evaluate equipment to determine compliance with specifications.

Coordinate and conduct engineering studies as needed; prepare technical reports; compile data evaluating and justifying requests for equipment and material to be included in the budget.

Respond to and analyze technical problems in the operation of networks and network equipment; instruct faculty and staff on basic usage of computer software, hardware and peripheral equipment; troubleshoot voice and network (physical and virtual) issues related to hardware, software, and connectivity and initiate appropriate corrective action.

Design, monitor and implement college systems, network security strategies to protect institutional data and defend against attacks, viruses, phishing, hacking and user ignorance or malice; create, implement and maintain network back-up and recovery strategies.

Create, modify and manage network user accounts monitor users and shared resources to ensure compliance with educational, College and District goals; allocate and manage file storage for end-users on the server.

Maintain all aspects of the voice network and voice mail infrastructure.

Create and maintain various documents related to the networking environment including network ports inventory, server lists and labels, installation and configuration procedures, password lists, property transfers and equipment warranties.

Interact with and direct vendor service technicians and consultants in the installation and maintenance of network systems.

Create and maintain documentation of network facilities, including cabling, conduit and equipment.

Perform related duties as required.

At the South Orange County Community College District, our goal as an academic community is to sustain a working environment that fosters and celebrates diversity, promotes and rewards excellence, and is welcoming to all. An exemplary academic community promotes an inclusive environment that best prepares our faculty, staff, and students to live, work, and contribute in a global society. The Plan reflects the District's commitment to equal employment opportunity and outlines the active steps that ensure nondiscriminatory practices.


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