Director, Extended Opportunity Programs & Services (EOPS)

Irvine Valley College

Mission Viejo, CA

ID: 7078402 (Ref.No. P0019086)
Posted: May 12, 2021
Application Deadline: Open Until Filled

Job Description

10-Irvine Valley College
Classification Benefits:

The District offers a comprehensive package of insurance benefits to eligible
employees, which includes medical and dental insurance, a vision-care plan, life
insurance and dependent life coverage, accidental death and dismemberment
coverage, and a long-term disability income-protection plan. All premiums are
fully paid by the District. Mandatory retirement incentive is with California Public
Employees Retirement System (CalPERS).

Summary Description:

Plans, directs, and coordinates the College’s Extended Opportunity Programs and Services (EOPS). These Programs can include but are not limited to the following: Cooperative Agencies Resources for Education (CARE), California Work Opportunity, and Responsibility to Kids (CalWORKs), and Guardian Scholars (Foster Youth and former Foster Youth) programs. Directs high school and college-level outreach activities to promote the programs and identify potential student-participants.


Supervise EOPS/CARE, CalWORKs, and Guardian Scholars office staff to include faculty, classified staff, hourly staff, and student assistants and assist categorical counseling staff as needed.

Management and supervision of program faculty and staff, including participating in the program hiring, evaluation, performance intervention and retention of faculty and staff members in areas of supervision.

Knowledge of:

The position requires specialized professional knowledge of the principles and audiences for Title 5 funded student-centered programs, including program development and evaluation, budget management, and compliance with local, state, and federal laws, regulations, policies, and procedures.
Requires working knowledge of college development theory and student services issues on a community college campus.
Requires a working knowledge of federal and California financial aid programs, eligibility, and student needs assessment.
Requires specialized knowledge of and skill at developing and implementing a plan of accountability for EOPS, CARE, CalWORKs, Guardian Scholars, and related categorical programs, especially as related to state regulations.
Requires knowledge of best practices on supervisory, performance management, team building practices and ability to work effectively as a member of the administration team.
Requires working knowledge of and skills at assessing, understanding, articulating, and evaluating information technology needs, and solutions to support these areas of responsibility, evidence of experience and training in the utilization of technology in administrative practice.
Requires well-developed oral and written language skills to prepare reports and professional correspondence and evidence of ability to communicate effectively, in English, with a diverse population both orally and in writing.
Requires well-developed human relations skills to initiate contact and develop work relationships with educators, agencies, and students, conduct performance reviews, deliver presentations, and convey technical information to a wide variety of audiences.
Requires knowledge of college, district, community, and social service referral sources.
Evidence of sensitivity to, understanding of, and respect for the diverse academic, socioeconomic, ethnic, religious, cultural, disability, sexual orientation and needs of community college students.
Previous experience in the management or coordination of educational programs, community organizations, government programs or private industry, which serves predominantly individuals from disproportionately impacted backgrounds.

Special Qualification:

Evidence of a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, and ethnic backgrounds of staff and students and to staff and students with disabilities.

Ability to:

Requires the ability to perform the essential responsibilities of the position.
Requires the ability to develop program and customer service standards and measurable outcomes.
Manage and provide leadership in the development of program reviews and student learning outcomes of programs assigned.
Requires the ability to learn, interpret, ensure compliance, and apply State Education Code, Government Code, Title 5, and other federal and state regulations as related to the responsibilities of the position.
Requires the ability to develop and administer budgets.
Requires understanding of sensitivity to and commitment to meeting the needs of the individuals from diverse academic, socioeconomic, cultural, disability and ethnic backgrounds.
Requires the ability to work collaboratively and productively with internal and external constituencies to identify and recruit students, enhance student engagement and retention, and success.
Requires the ability to advocate for the programs supervise and support the core values of the College. Requires the ability to communicate effectively both orally and in writing with students, faculty, staff, and community members.
Requires the ability to direct, train, and coordinate office staff and establish and maintain cooperative working relationships.

Education and Experience Guidelines:

Any combination of education and experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:


Must meet the requirements under California Code of Regulations for an EOPS Director under Title 5 Regulations as follows:

Possess a master’s degree from an accredited institution and one year of formal training, internship, or leadership experience reasonably related to the assignment which may but need not be concurrent with the required full-time service OR possess the California Community College Supervisory Credential OR have a combination of education and experience that is at least equivalent to the above.

Must have completed a minimum of six units of college-level course work predominantly relating to ethnic minorities or persons handicapped by educational, language, or social disadvantages.


Within the last four years, two years of full-time experience or the equivalent in the management or administration of educational programs, community organizations, government programs, or private industry in which the applicant dealt predominantly with ethnic minorities or persons handicapped by language, social or economic disadvantages; OR two years-experience as a community college EOPS counselor or EOPS instructor; OR have comparable experience in working with disadvantaged clientele.

License or Certificate:

Valid driver’s license or ID required.

Conditions of Employment:

The conditions herein are representative of those that must be met by an employee to successfully perform the essential
functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential job functions.

Work Environment:

Work is performed in a standard office setting with frequent on and off campus meetings and assignments, including those to local high schools and community events and sites. Position requires flexible hours including evenings, weekends, and occasional holiday community/college outreach events. Duties are typically performed at a desk or computer terminal, however, will frequently also be performed at off campus temporary indoor and outdoor sites utilizing telephone and remote computer systems and laptops. The position is subject to noise from office equipment operation; frequent interruptions and contact in person, via email and on the telephone with students, academic, management and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Incumbent must be able to commute to off campus outreach sites.

Physical Demands:

Incumbents regularly stand or sit for prolonged periods of time; walk on and off campus pulling lightweight portable luggage carriers with supplies, for short distances on a regular basis; travel via personal automobile to various in­ door and out-door locations to attend meetings and conduct work; occasionally stoop, bend, kneel, crouch, reach, and twist; lift, carry, push, and/or pull light to moderate amounts of weight; operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; verbally communicate clearly and distinctly to exchange information; see in the normal visual range with or without correction; hear in the normal audio range with or without correction.

Duties and Responsibilities


1. Administers and manages student services programs: EOPS, CARE, CalWORKs, and Guardian Scholars programs, ensuring they meet California Education Code Title 5 guidelines in recruiting, supporting, and retaining underrepresented students and supporting the College’s mission for access and diversity.

2. Lead or participate in district-wide or College committees, initiatives, teams, or ad hoc groups as assigned.

3. Provides leadership in offering appropriate services, programs and activities that serve the instructional and student services needs of the educationally and financially disadvantaged students. Establishes best practices for referring participating students to services on and off campus. Collaborates with all student services areas such as, and not limited to, Financial Aid, Disabled Student Programs Services (DSPS), Associated Students, Student Equity, and Counseling to contribute to student success and student work opportunities.


1. Advocates, promotes, and informs local high schools, other College outreach programs, and student services about the programs and administrative compliance. Participate in workshops, meetings, and conferences, at the district, local, regional, and state levels as appropriate to the assigned areas of responsibility. Serves as the College’s EOPS, CARE, CalWORKs, and Guardian Scholars liaison with the California Community Colleges Chancellor’s Office, Region 8, and Social Services Agencies (SSA).

2. Organizes advisory committees in accordance with the South Orange County Community College District Operating Agreement with local K-12 school districts, businesses, and parent representatives to establish effective networks for identifying targeted students and coordinating delivery systems for identified student needs. Work cooperatively and provide leadership as a member of the college management team consistent with the mission and function of the College and District.

3. Maintains communication with District and college staff as well as various agencies to coordinate program services, exchange information, and refer participating students. Initiate’s communications to pass on trends and new legislation and regulations for working with targeted student populations.


1. Responsible for preparing and submitting all appropriate program compliance reports for assigned programs including but not limited to EOPS,/CARE, CalWORKs/TANF, and Guardian Scholars programs. Ensure program compliance with applicable laws, rules, regulations, and requirements; analyze, interpret, and apply laws and District policies and procedures. Supervise the preparation and submission of timely and accurate applicable reports to meet college, state, and federal requirements.

2. Recommend policy and procedures for all components related to the EOPS/CARE, CalWORKs, and Guardian Scholars programs including, but not limited to, program-specific instruction, counseling, eligibility, outreach, cultural awareness, retention, transfer, and on-going program maintenance. Develop new services and programs for the department in compliance with state and local policies and guidelines to expand and increase services to students.


1. Manages, researches, and maintains budgets for assigned programs; prepares budgets forecast of funds; administers approved budgets and directs preparation and maintenance of detailed and comprehensive reports, records, and files supporting program operations and activities. Monitors and approves program expenditures, responsible for the reporting and accounting for categorical program funds. Coordinate the preparation, submission and administration of assigned student support services operating budgets and grants. Coordinates program resources requests.

2. Learns and applies up-to-date knowledge of college curriculum, instructional methods, online services/resources, and technologies when working with committees and students. Serve as the lead on Program Review, Student Learning Outcomes for Student Services Programs.

3. Coordinate the development of programmatic publications and promotions.

4. Develop, implement, and evaluate assigned student support programs and planning strategies, integrating planning with budgeting.

Performs other duties as assigned that support the overall objective of the position.

At the South Orange County Community College District, our goal as an academic community is to sustain a working environment that fosters and celebrates diversity, promotes and rewards excellence, and is welcoming to all. An exemplary academic community promotes an inclusive environment that best prepares our faculty, staff, and students to live, work, and contribute in a global society. The Plan reflects the District's commitment to equal employment opportunity and outlines the active steps that ensure nondiscriminatory practices.


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