Senior Manager: Engagement Services

University of Leeds

Leeds, United Kingdom

ID: 7079410 (Ref.No. MHNCC1290)
Posted: June 4, 2021

Job Description

Are you a highly experienced programme manager with the ability to motivate and coach teams to deliver exceptional outcomes?  Do you want to lead ambitious projects and services that engage patients and public in important health and care research across the UK? Are you an excellent stakeholder manager with the ability to engage partners to achieve meaningful outcomes?

The Senior Manager: Engagement Services role is a key part of the Public Engagement Team within the National Institute for Health Research (NIHR), Clinical Research Network Coordinating Centre (CRNCC). The team delivers three services: the Patient and Public Involvement function, Be Part of Research and Join Dementia Research. Together, the teams online and offline services aim to build public awareness of health and care research and enable patients and the public to find out about and take part in research studies. 

As the Senior Manager: Engagement Services you will oversee the central programme and stakeholder engagement function across the public engagement team, as well as leading a portfolio of time bound special projects to drive the development and continual improvement of these services. While predominantly focussed on the Be Part of Research service, you will provide expert support and guidance to all the team’s services and functions in relation to programme management and stakeholder engagement, including through development of strategies, policies and processes as required. As the lead for stakeholder engagement on our high profile digital services you will be required to identity, engage and sustain relationships with senior stakeholders across the research and health system. Additionally, you will lead and manage staff within the small project support function, as well as matrix managing staff within the wider service teams as they contribute to specific projects.  As a senior manager within the team, you will play a crucial role in setting the culture of the team, and will also support the performance of the team by providing cover on key services for other senior managers as required. 

To explore the post further or for any queries you may have, please contact: 

Laurie Oliva, Head of Public Engagement

Tel: +44 (0)203 328 6737

The University of Leeds is committed to providing equal opportunities for all and offers a range of family friendly policies. The University is a charter member of Athena SWAN and holds the Bronze award. The School of Medicine holds the Gold award.  We are committed to being an inclusive medical school that values all staff, and we are happy to consider job share applications and requests for flexible working arrangements from our employees.

Location:  Leeds or London
Faculty/Service:  Faculty of Medicine & Health
School/Institute:  NIHR CRNCC
Section:  NIHR CRN - Leeds or London Office
Category:  Professional & Managerial
Grade:  Grade 8
Salary:  £41,526 to £49,553 p.a.
Working Time:  1.0 full time equivalent
Post Type:  Full Time
Contract Type:  Fixed Term (Up to 12 months (maternity cover))
Release Date:  Wednesday 02 June 2021
Closing Date:  Wednesday 16 June 2021
Reference:  MHNCC1290

The University community is made up of a wide range of people with diverse backgrounds and circumstances, which we value and regard as a great asset. As part of our continued commitment to equality and inclusion, we strive to create an environment where everyone can reach their full potential and have a real opportunity to participate in and contribute to our activities.


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