Front Desk Specialist I - Patient Business Services (90002121)

Baylor College of Medicine

Houston, TX

ID: 7081445 (Ref.No. 7875-en_US)
Posted: July 21, 2021
Application Deadline: Open Until Filled

Job Description

Job Duties

  • Greets patients and obtains demographic, financial and insurances information; enters or updates data in EPIC.
  • Calculates and collects patient time-of-service payments in accordance with departmental cash collection and control procedures.
  • Collects patient copays.
  • Responsible for daily reconciliation of all payments and petty cash.
  • Informs patients of any visit delays.
  • Answers any questions received at the front desk.
  • Attends Front Desk team meetings
  • Manages patient appointments and may schedule follow up visits.
  • Responsilbe for distributing patient documents and scanning documents in EPIC.
  • Ensures charge tickets are marked and records all charges captured by physician on department charge tickets.
  • Pre-certifies patient insurnace for clinic procedures.
  • Provides instructions to patients concerning testing and surgeries.
  • Acts as liaison between patient, physician, and billing office regarding billing and collection issues.
  • Acts as liaison between patient, clinical staff and physician regarding questions.
  • Answers telephone and routes calls to the appropriate individual.
  • Provides varied, job-related administrative support as needed.
  • Corresponds with insurance companies regarding patient accounts.

Minimum Qualifications

  • High school diploma or GED.
  • One year of relevant experience.

 

 

 

 

Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.

 7875

CA 



Baylor College of Medicine fosters diversity among its students, trainees, faculty and staff as a prerequisite to accomplishing our institutional mission, and setting standards for excellence in training healthcare providers and biomedical scientists, promoting scientific innovation, and providing patient-centered care. - Diversity, respect, and inclusiveness create an environment that is conducive to academic excellence, and strengthens our institution by increasing talent, encouraging creativity, and ensuring a broader perspective. - Diversity helps position Baylor to reduce disparities in health and healthcare access and to better address the needs of the community we serve. - Baylor is committed to recruiting and retaining outstanding students, trainees, faculty and staff from diverse backgrounds by providing a welcoming, supportive learning environment for all members of the Baylor community.



 

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