Director, Enrollment Services

Lincoln Land Community College

Springfield, IL

ID: 7083280
Posted: August 18, 2021
Application Deadline: Open Until Filled

Job Description

The Director position is responsible for admissions and registration processes of the college. The Director will research and analyze data and make critical decisions; follow complex guidelines and regulations; meet established deadlines; build and maintain effective collegial working relationships; and have strong presentation skills.

Essential job responsibilities include:
 Respond to non-routine inquiries and resolve complex problems related to enrollment, registration, residency, and other
related areas. Interpret policies, rules regulations and operational procedures to students, faculty, administration, and staff.
 Supervise and evaluate professional staff and student workers, including providing discipline when necessary.
 Resolve student disputes as they relate to admission and registration, through appropriate research and analysis, intervention
and decision making.
 Plan, implement, evaluate, revise, and oversee admissions/registration processes and procedures for all students enrolled in
credit and non-credit courses. Ensure departmental compliance with college policies and procedures as well as state and
federal laws including ICCB policy and FERPA.
 Consult with information technology personnel to define information systems requirements and needs and coordinate the
testing, implementation, and utilization of computer systems of the admission and registration office. Resolve technical
problems that are related to procedural set-up of SIS.
 Provide leadership in maintaining a culture oriented to student-centered service and ongoing technological innovation.
 Serve as a designated school official for the Student and Exchange Visitor Information System (SEVIS) international I-20
admissions. Review admissions materials and approve all I-20 applicants. Manage requirements in reporting and conducting
enrollment for international students.
 Tuition appeal management; support for Outreach Centers and Concurrent Enrollment; reviewing and approving residency; and
managing selective admissions.

Minimum qualifications include:
 Bachelor’s degree
 Three years of relevant experience at a professional level
 Demonstrated leadership experience
 Technical understanding of databases and data management
 Three years of supervisory experience

As a staff member at LLCC, you can look forward to 22 paid holidays a year, including 2 weeks at the end of the calendar year and one week in March for mid-semester break; 12 Fridays off in the summer; and 2 personal days, 15 sick days and starting with 20 vacation days per year. LLCC staff, their spouse and qualified dependent children are eligible to use the tuition waiver on credited courses. LLCC is a positive, team-oriented environment supportive of staff development. Come join our team of dedicated professionals and be a part of something bigger!!

Employment is contingent upon the successful completion of a criminal background check and drug screen. Salary will be commensurate with education and experience but will be no less than $61,761 per year with an excellent benefits package. The full position description, qualifications and application can be accessed at This position will be open until filled; however, for guaranteed consideration, applications must be submitted on or before August 31, 2021.


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