Scheduling Specialist I - Patient Business Services (90002121)

Baylor College of Medicine

Houston, TX

ID: 7084245 (Ref.No. 8430-en_US)
Posted: August 30, 2021
Application Deadline: Open Until Filled

Job Description

Summary

PRC Schedulers is a clinical support position that is required to answer patients calls which average 5,900 a month , 6,900 med sched messages, 500 my chart mesasges and average 3,000 bump patients averageing from 30 to 120 days out.

Job Purpose

Responsible for making and scheduling patient appointments in an efficient and timely manner; routes calls to appropriate staff member.

Job Duties

  • Books, coordinates, and reschedules patient appointments.
  • Registers patients in Epic system.
  • Verifies insurance of new and returning patients.
  • Greets patients in clinic and answers questions.
  • Schedules surgeries, outpatient appointments, and admissions as requested.
  • Answers telephone and routes patient calls.
  • Maintains and updates current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
  • Assists with preparation of agendas, materials, meetings, etc.
  • Assembles patient charts for next day visits; updates profiles on patients.
  • Interviews new patients via telephone prior to scheduling appointment.
  • Calls patients to remind them of their appointments.

Minimum Qualifications

  • High school diploma or GED. 
  • No experience.

Preferred Qualifications

  • Customer service and bi lingual for some.
  • Ability to have decision making skill set.

 

 

 

 

Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.

 8430

CA 



Baylor College of Medicine fosters diversity among its students, trainees, faculty and staff as a prerequisite to accomplishing our institutional mission, and setting standards for excellence in training healthcare providers and biomedical scientists, promoting scientific innovation, and providing patient-centered care. - Diversity, respect, and inclusiveness create an environment that is conducive to academic excellence, and strengthens our institution by increasing talent, encouraging creativity, and ensuring a broader perspective. - Diversity helps position Baylor to reduce disparities in health and healthcare access and to better address the needs of the community we serve. - Baylor is committed to recruiting and retaining outstanding students, trainees, faculty and staff from diverse backgrounds by providing a welcoming, supportive learning environment for all members of the Baylor community.



 

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