Business Strategy and Development Associate - Ambulatory Operations (90004052)

Baylor College of Medicine

Houston, TX

ID: 7084493 (Ref.No. 8477-en_US)
Posted: September 1, 2021
Application Deadline: Open Until Filled

Job Description


Plans, cultivates and executes on business development opportunities and/or activities associated with Baylor Medicine clinical service lines. Works as part of the business strategy and development team on new initiatives, supports existing programs and prioritizes marketing and communications efforts.

Job Duties

  • Becomes a subject matter expert on Baylor Medicine business products, processes and operations.
  • Identifies opportunities for the development and implementation of new products or new solutions to meet or exceed customer need.
  • Composes business development plans for Baylor Medicine to include primary objectives and ROI analysis.
  • Conducts market research, pricing, promotion, and sales.
  • Identifies prospective clients and members within target market and develops relationships.
  • Develops proposals and negotiates contractual terms as necessary to drive new business engagement.
  • Effectively manages client expectations and service standards.
  • Provides routine performance and progress reports to clients and internal stakeholders.
  • Introduces newly developed programs to corporate and community clients and partners.
  • Works closely with a cross-functional internal team and business partners to achieve primary objectives.
  • Manages departmental communications projects and serves as liaison with the offices of Graphics, Marketing, Communications and Community Outreach on design projects and publications.
  • Works on advertising opportunities and patient facing web and social media content.
  • Administers and maintains customer-relationship management (CRM) database.
  • Consults with department CRM users on troubleshooting and training.
  • Responsible for optimizing and maintaining CRM integrity.
  • Leads initiatives and/or special projects at the direction of the leadership team.
  • Provides departmental/center reports to leadership as needed.
  • Implements and manages clinical business development initiatives to maximize ROI.
  • Thoughtfully design sales/outreach programs and manage CRM/other tools.
  • Activates go-to-market and community/organization outreach plans.
  • Cultivates new business leads and support existing clients and customers.
  • Focus on market awareness and program recognition for all new and existing programs.
  • Optimizes current and grow strategic partnership and community alliances.

Minimum Qualifications

  • Bachelor’s degree.
  • Two years of relevant experience.

Preferred Qualifications

  • Five years of relevant experience.  
  • SalesForce CRM experience.
  • Healthcare experience.





Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.



Baylor College of Medicine fosters diversity among its students, trainees, faculty and staff as a prerequisite to accomplishing our institutional mission, and setting standards for excellence in training healthcare providers and biomedical scientists, promoting scientific innovation, and providing patient-centered care. - Diversity, respect, and inclusiveness create an environment that is conducive to academic excellence, and strengthens our institution by increasing talent, encouraging creativity, and ensuring a broader perspective. - Diversity helps position Baylor to reduce disparities in health and healthcare access and to better address the needs of the community we serve. - Baylor is committed to recruiting and retaining outstanding students, trainees, faculty and staff from diverse backgrounds by providing a welcoming, supportive learning environment for all members of the Baylor community.


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