Senior Software Specialist

Saint Mary’s College of California

Moraga, CA

ID: 7085840 (Ref.No. 2507559)
Posted: September 21, 2021
Application Deadline: Open Until Filled

Job Description

Job Type: Full Time
Job Number: 2015-1603077
Location: CA 94556, CA
Department: Information Technology Service
Closing: 9/22/2021 11:59 PM Pacific


Founded in 1863, Saint Mary's is a residential campus nestled 20 miles east of San Francisco in the picturesque Moraga Valley. Based in the Catholic, Lasallian and Liberal Arts traditions, Saint Mary's currently enrolls more than 4,000 students from diverse backgrounds in undergraduate and graduate programs. The De La Salle Christian Brothers, the largest teaching order of the Roman Catholic Church, guide the spiritual and academic character of the College.

As a comprehensive and independent institution, Saint Mary's offers undergraduate and graduate programs integrating liberal and professional education. Saint Mary's reputation for excellence, innovation, and responsiveness in education stems from its vibrant heritage as a Catholic, Lasallian and Liberal Arts institution. An outstanding, committed faculty and staff that value shared inquiry, integrative learning, and student interaction bring these traditions to life in the 21st century. The College is committed to the educational benefits of diversity.


The Senior Software Analyst supports end-users with their enterprise applications on a daily basis. They are administrators who develop and maintain the College's Enterprise Resource Planning (ERP) system,database and related administrative software systems.

1. Customer Support: Works directly with end-users to troubleshoot and resolve issues and develops project requirements and plans; conducts end-user training individually and in groups, writes technical and end-user documentation; develops applications outside of the Ellucian framework and coordinates the work of outside consultants in service of end users' needs.

2. Administration and maintenance of Enterprise Applications, such as Colleague, ImageNow and Docusign. Responsible for rolling out new releases and coordinating with end-users on testing and training. Communicates and builds relationships with vendors for continued support.

3. System Administration and Database Management: Manages and installs new software updates. Communicates with users regarding changes to the software. Troubleshoots system issues. Manages user access and security. Coordinates with end-users for questions, issues and training on new upgrades.

4. Project Management: Confers with administrators and users regarding desired enhancements and modifications to information systems, which includes providing technical expertise and recommendations with regard to business process and how software may support such processes.

5. Ongoing Professional Development: Works in a highly collaborative environment and develops effective relationships within the Department and with other areas of the College; attends conferences, workshops and meetings consistent with professional development, as well as on-going College training programs, to meet the growing demands of the position

Other Duties as Assigned

Experience and Qualifications

Education: REQUIRED: B.A

Experience: (years required and applicable field of experience): at least two (2) years experience as a Software Analyst or equivalent combination of education and experience.

Skills/Abilities: (e.g. computer skills, written & verbal skills, trades, laws, procedures, technical) Ability to function in a team oriented environment with a commitment to excellent customer service; structured programming skills, including program testing and debugging techniques. Ability to provide analysis of business processes, as they relate to the use of software; experience and ability with training and providing technical direction and assistance to users. Demonstrated commitment to establish and maintain cooperative and effective working relationships with faculty, staff, students and others from diverse multicultural communities, preferably in higher education settings.

Supplemental Information
Application Instructions: Please apply online at Your application is considered complete if you include the following:
  1. Resume
  2. Cover letter that specifically addresses how you meet the qualifications and are prepared to support the Mission of the College
  3. The name and contact information for three (3) professional references
  4. Consent authorizing a broader inquiry which may include reference checks, a motor vehicle check, and a third-party background check

Saint Mary's is an equal employment opportunity employer. We support inclusive excellence and are committed to creating a safe and welcoming community for all.

College policy prohibits discrimination based on race, color, religion, national origin, ancestry, age, gender, sexual orientation, marital status, medical condition, physical or mental disability, gender stereotyping, and gender identity, taking a protected leave (e.g. family medical or pregnancy leave), or on any other basis protected by applicable laws.

Saint Mary's College annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Saint Mary's College Report, see the website here To request a paper copy please call Public Safety at (925) 631-4284. The report includes the type of crime, venue, and number of occurrences.

Please apply online at

We envision a community that goes beyond tolerance of differences to one guided by social justice, cultural competence and engaged citizenship. We know we can reach greater heights of excellence by learning from diverse people.


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