Food Service Cashier

Ball State University

Muncie, IN

ID: 7087376 (Ref.No. BSU27713)
Posted: October 19, 2021
Application Deadline: Open Until Filled

Job Description

Under supervision, perform duties related to collection and recording of monies.

Join the Ball State Dining team and help create excellent customer service experience for students, faculty, staff and employees!  Multiple positions, locations and schedules available.   This position comes with generous pay and a great benefits package that includes health insurance, paid time off and retirement. 

Job Function:

Under supervision, perform duties related to collection and recording of monies.

Minimum Education:

1.High school diploma or equivalent (GED). Successful completion of Cashier Training Class and passing score on final test.

Minimum Experience:

1.Must have clean body, teeth, hair, nails, and clothing. 
2.No allergies to soaps, cleaning agents, oven cleaners, or other materials or environmental factors in food service, e.g., steam, dust, etc. 
3.Must be able to read and comprehend all specified policies and procedures for safety, hazardous materials information, and University policies, procedures, and communications. 
4.Must be able to communicate effectively both orally and in writing in the English language. 
5.Must be able to perform all physical and mental requirements outlined in each job duty/responsibility. 
6.You must be 18 years or older.

Preferred Experience:

1.Must have clean body, teeth, hair, nails, and clothing. 
2.No allergies to soaps, cleaning agents, oven cleaners, or other materials or environmental factors in food service, e.g., steam, dust, etc. 
3.Must be able to read and comprehend all specified policies and procedures for safety, hazardous materials information, and University policies, procedures, and communications. 
4.Must be able to communicate effectively both orally and in writing in the English language. 
5.Must be able to perform all physical and mental requirements outlined in each job duty/responsibility. 
6.You must be 18 years or older.

Duties and Responsibilities:

  • Count, wrap, and verify money. Keep money and reports secure at all times.
  • Open on time and maintain published meal service hours.
  • Operate electronic terminals with a high degree of accuracy in logging on, completing cash transactions, completing cash equivalency and debit account transactions, and generating a detailed daily media report at the end of each meal. A high degree of accuracy is expected.
  • Prepare a manual 'Check Out Form' to report all monies from sales and to account for sales 'overage' and 'shortage'. Form must be neatly written and completely accurate. Frequent overage or shortage is not acceptable.
  • Customer transactions must be made speedily; interact with customers with a smile, courtesy, friendliness, and helpfulness, and communicate customer concerns, questions, comments, and compliments to supervisor.
  • Maintain cash terminal, scales (where applicable), and other equipment in good condition through correct operation and cleaning procedures. Report equipment malfunctions immediately.
  • Maintain cleanliness, neatness, attractive product display, and good organization of all areas around and including cashier station.
  • Follow all rules and regulations, including but not limited to, proper customer attire, reporting theft of items for sale, charging employees, guests, and all customers correct price for all items for sale, use of meal cards and debit accounts, return of unacceptable food for replacement, etc. In all-you-can-eat locations admit only those who have a valid meal card or who have paid. Permit carry out according to policies.
  • May be required to: wash and clean dining room conveyors, tables, chairs, service areas, other furnishings, window sills, plants, and equipment located in dining room, serve or re-supply food, snack foods, and other items, instruct dining room attendants in performance of work, assist with special meals or events, i.e., napkin folding, draping and skirting tables, placing decorations, dishing foods, setting up buffet tables, etc., and launder, dry, fold, hang, and store shirts, towels, skirting, or other dining service items as assigned.
  • Perform other duties as assigned.


At Ball State University, we recognize inclusive excellence as an integral endeavor to fulfill our University’s mission and our strategic plan. We recruit, support, and retain a diverse population of students, faculty, and staff. We encourage and reward diversity of thought. We promote a work environment that encourages and rewards innovation and creativity. We pledge to keep Inclusive Excellence at the highest level of institutional importance and as a foundation in all that we strive to do. Our over-arching goal for Inclusive Excellence is to adopt a university-wide Inclusive Excellence approach to academic, administrative support, and service functions of the university. We believe Inclusive Excellence must be infused in every step we take.