IT Administrator II - Electrical Engineering & Computer Science

University of Tennessee

knoxville, TN

ID: 7088585
Posted: November 8, 2021
Application Deadline: Open Until Filled

Job Description

Regular, Full-time, Market Range 09

The Electrical Engineering and Computer Science Department in the Tickle College of Engineering is searching for a Linux IT Administrator I.
The administrator is responsible for troubleshooting hardware, operating system, networking, security, and application software issues.
In addition, the IT administrator will provide direct technical support to faculty, researchers, students, and administrative staff.
Under the supervision of senior staff, the IT Administrator will build, deploy, and maintain instructional, research, and
administrative systems in a large and diverse academic department.​
Due to regulatory requirements, the successful candidate must be a U. S. citizen or legal permanent resident with a green card.
Primary Responsibilities:
Install and maintain a large site of Linux workstations and on-premises servers
Administer a Red Hat Enterprise Linux 7/8 virtual server (KVM) infrastructure
Configure and maintain a configuration management system based on Ansible
Write scripts (e.g., for log file analysis)
Provide end-user technical support
Write system and end-user support documentation
Be available for occasional after-hour and weekend support


Required Qualifications and Skills:
Bachelor’s degree in a technical field (such as computer science or information technology) or an equivalent combination of education, training, and experience.
One or more years of experience with Linux workstation and server administration, including design, installation, and maintenance
Knowledge of Linux-based operating system concepts such as kernels, file systems, and TCP/IP networking
Experience setting up standard services such as NFS, Samba, Apache httpd, etc.
Ability to write and debug one or more of: Bash, Perl, or Python
Strong interpersonal and communication skills with the ability to write articulate and exact documentation
Ability to work independently and as a member of a team (including coaching and mentoring) and to prioritize assignments with minimal supervision
Desired Qualifications and Skills:
Previous technical support experience in an academic environment
Skills in configuring virtual machine hypervisor technologies (e.g. Linux KVM)
Proficiency in maintaining host and network security in a hostile environment, including system monitoring and incident response
Experience with configuration management systems such as Ansible or Puppet.
Ability to setup and maintain Microsoft Windows workstations and servers