Program Manager - Healthcare Programs

University of Wisconsin

Madison, WI

ID: 7103522
Posted: June 20, 2022
Application Deadline: Open Until Filled

Job Description

The University of Wisconsin Extended Campus (UWEX) is currently seeking a Program Manager for Healthcare Programs. This role serves as the administrative lead and the primary contact with partner campuses for our Bachelor of Science in Health Information Management and Technology and an associated and developing Certificate of Degree in Health Information Management, and the Master of Science in Healthcare Administration along with the Graduate Certificate in Senior Care and Services Leadership.

Through our collaborative model, the University of Wisconsin Extended Campus administers many interdisciplinary programs in partnership with campuses throughout the UW System. Those academic institutions provide curriculum, faculty, and academic support services to enrolled students, the majority of whom represent working adults. UWEX serves as the administrative and fiscal lead for the programs providing a variety of supports to include program management, marketing, instructional design, media and student services.

Program managers are subject matter experts and work in concert with collaborative campus’ academic leads, faculty and other support staff to provide administrative oversight and direction to assigned online programs and other subject-related offerings. The Program Manager serves as a liaison to these campuses to establish systems, policies, procedures and business practices that support collaboration effective operation. The Program Manager will also collaborate with internal UWEX team members in the development of marketing, recruitment, student services and online courses that deliver curriculum and services consistent with the collaboration/authorization agreement, service objectives, partner needs, and operational goals of these programs.


Develops and implements annual program goals/business objectives and associated timelines.
Supervises and monitors all program functions, activities and outcomes of assigned subject area program(s).
Monitors program success; identifies opportunities for improvement, creates efficiencies or recommends course adjustments to ensure greater success.
Develops, implements and monitors program growth strategies and effectiveness of marketing and recruitment strategies.
Manages program budgets and ensures that revenue targets are met, and expense limits are not exceeded.
Leads efforts with partner campus administrative personnel to develop and maintain systems that align UWEX program efforts with campus processes for admissions, transfers, degree and credit review, registration and course scheduling.
Identifies opportunities for program and service improvement and leads development of new programs/program enhancements, from concept inception through implementation and integration into the program array.
Builds strong, collaborative, interpersonal relationships and provides regular communication with program stakeholders, such as UWEX staff, designated partners and students.
Provides regular communication, information, and data to multiple stakeholders about student progress, program success, and goal attainment.
Coordinates and sponsors professional development opportunities for faculty teaching in the program, as well as communities of interest served by the program.
Serves as mentor and advisor for the programs’ students and alumni.
Maintains an understanding of current and upcoming accreditation standards, such as campus specific requirements and other standards that govern the program(s).
Works with campus partners and other internal/external stakeholders to identify and incorporate new technologies and emerging content within courses to ensure continued relevance.
Networks with local, state and national professional organizations to promote and continuously enhance the programs
Utilizes subject matter expertise to provide leadership for curriculum development and instructional support to the program faculty on an ongoing basis.
Works with faculty, staff, and advisory boards to maintain accreditation of the program(s) by following defined standards and processes of the accrediting organization(s), as deemed valuable and important to the success of the program by stakeholders. Maintains ongoing and productive relationships with the accrediting organization(s).

Bachelor’s degree in healthcare administration, health information management, or related field
Subject matter expertise in the program content area
Minimum 3 years’ experience in program or project management
Ability to travel up to 20%, mainly in Wisconsin

Master’s degree healthcare administration, health information management, or a related field
Program management experience in higher education, healthcare or other educational services setting

Fundamental understanding of higher education operations
Outstanding interpersonal skills and commitment to clarity, simplicity, and transparency
Highly developed communication skills that match messaging to audience needs
Excellent time management and project management skills; can effectively direct and integrate all aspects of a project or program, ensuring that work progresses toward achieving goals and objectives on time and on budget.
Able to use knowledge and understanding of climate to make decisions and take actions that satisfy diverse interests and contribute effectively to program and division goals.

A complete application will include the following:

A letter of interest addressing applicant qualifications and experience as they relate to the responsibilities of the position.
A professional resume.