Job Description:

Initial Screening Date: August 24, 2022

Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.

SUMMARY DESCRIPTION

Under direction from management staff, serves as a subject matter expert for all aspects of the District IT data network and primary point of contact for the Campus Network Systems Administrators for data network related collaboration; assures the effective planning, design, evaluation, modification and maintenance of data networks; and performs a variety of high-level and hands-on technical work on wide area data networks, including the design, engineering and operations of Internet and intranet servers.

DISTINGUISHING CHARACTERISTICS

Incumbents assigned to this class serve as the primary administrator and technical resource of the computer network systems in District IT and work collaboratively with Campus Network Administrators on District-wide network issues.

REPRESENTATIVE DUTIES

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

Administer the district-wide data networks including Internet and Intranet wide area networks and local area networks; configure access to District IT servers and maintain and monitor security; add new domains to the network using appropriate naming conventions.

Advise College Network Administrators on new software releases including network equipment and firewalls to ensure district-wide standards and security are maintained.

Maintain district-wide email content filters to mitigate email based security threats.

Act as primary point of contact for the maintenance and monitoring of District IT datacenter power and cooling needs.

Monitor district-wide network operations using network management software; maintain district-wide networking infrastructure; monitor district-wide network traffic to identify problems, malfunctions and network security threats.

Maintain anti-virus servers and ensure latest updates are applied; identify and eliminate virus threats.

Evaluate District Services and District-wide network systems and analyze requirements; develop plans and designs, prepare detailed technical operational specifications or requests for proposals, and prepare other documentation required for the purchase, development and implementation of system enhancements.

Analyze technical problems in the operation of District Services and District-wide networks and network equipment; initiate appropriate corrective action.

Provide district-wide assistance in developing medium and long range network plans; develop cost estimates; research and recommend alternatives regarding operational requirements and budgetary constraints; maintain current knowledge of new technologies for potential application to District and college systems.

Recommend data communications standards and cost effective methods of data transmission; continually review current methods of data transmission; evaluate the use of new transmission technologies.

Interact and direct vendor service technicians and consultants in the installation and maintenance of data communications systems.

Create and maintain documentation of District-wide network topology diagrams, network facilities, including cabling, conduit and equipment.

Perform related duties as required.

QUALIFICATIONS

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:

Administration of data networks (LAN/WAN) in a large, complex organization.

Applicable data and network standards and applications.

Server and desktop application software.

Operational characteristics of Windows and Linux operating systems.

Programming languages and web server software.

Principles of data back up and disaster recovery.

Principles and practices of basic data communication circuitry.

Equipment and materials currently available for new and revised data network installations.

Network server installation and maintenance techniques.

Use of tools and equipment required for installation, maintenance and testing of data

communication circuits and wiring.

Ability to:

Administer the District Services and District-wide local and wide area networks (LAN/WAN).

Work collaboratively to plan and organize large projects requiring the involvement of several departments.

Design or modify a variety of network and electronic systems and equipment.

Make system-programming changes to network equipment and systems.

Install or repair various computer components and network wiring.

Ensure optimum operation and efficiency of student and staff web based services.

Evaluate existing network needs and requests and recommend system design modifications or equipment purchases.

Analyze technical problems accurately and recommend or take an effective course of action.

Work independently with minimum of direct supervision.

Communicate clearly and concisely, both orally and in writing.

Establish and maintain effective working relationships with those contacted in the course of work.

EDUCATION AND EXPERIENCE GUIDELINES

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training:

Equivalent to a Bachelor’s degree from an accredited college or university with major course work in a technical field such as computer science or current certification in data communications or network technology.

Experience:

Four years of increasingly responsible technical work experience in network service operations as a network technician and/or data communications analyst.

WORKING ENVIRONMENT AND PHYSICAL DEMANDS

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Work Environment:

Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with academic and classified staff and others. At least minimal environmental controls are in place to assure health and comfort.

Physical Demands:

Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction.

Hearing: Hear in the normal audio range with or without correction.

SPECIAL COVID-19 NOTICE:

Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD.

The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. The Board of Trustees voted to require COVID-19 vaccinations for all students, employees, and volunteers with allowances for medical exemptions and sincerely held religious beliefs as defined by law. More information can be found on our District website by visiting https://www.socccd.edu/about/about_covid-19.html.

NOTICE TO ALL CANDIDATES FOR EMPLOYMENT:

The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country.

PLEASE NOTE:

A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status.

Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS

DISABILITY ACCOMODATIONS:

If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu.

ATTENDANCE REQUIREMENT:

Report to work on a regular and consistent basis, as scheduled, to assigned job.

CAMPUS CRIME AND SAFETY AWARENESS:

Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request.

DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO):

The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds.

Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District’s mission and goals for EEO, Diversity, Equity, and Inclusion.

SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER

Important: You must make sure that you have completed your application for a posting by 11:59 p.m., Pacific Time, on the posting's Job Close Date, along with any required documents, in order to be considered for the position.

Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.