Patient Accounts Representative II - Appeals/Denials
Baylor College of Medicine
Houston, TX
ID: 7107349 (Ref.No. 12601-en_US)
Posted: August 5, 2022
Application Deadline: Open Until Filled
Job Description
Summary
Baylor College of Medicine is seeking a Patient Accounts Representative II. The ideal candidate will understand AR follow up in a healthcare setting. The candidate should have knowledge on how to appeal a denied claim and check status of a claim by payer website or placing a telephone call to the payer.
Job Duties
- Expedites and maximizes payment of insurance medical claims by contacting insurance payers and patients by telephone or website
- Assists with inquiries from outside parties regarding account status.
- Reviews invoices to verify payments and contractual adjustments.
- Resolves all denials, and requests for information, including appeals.
- Follows up on outstanding accounts and makes proper notations in EPIC system.
- Provides guidance and technical work direction to less experienced Patient Account Representatives.
Minimum Qualifications
- High school diploma or GED.
- Two years of relevant experience.
Baylor College of Medicine requires employees to be fully vaccinated -subject to approved exemptions-against vaccine-preventable diseases including, but not limited to, COVID-19 and influenza.
Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.
12601
Baylor College of Medicine fosters diversity among its students, trainees, faculty and staff as a prerequisite to accomplishing our institutional mission, and setting standards for excellence in training healthcare providers and biomedical scientists, promoting scientific innovation, and providing patient-centered care. - Diversity, respect, and inclusiveness create an environment that is conducive to academic excellence, and strengthens our institution by increasing talent, encouraging creativity, and ensuring a broader perspective. - Diversity helps position Baylor to reduce disparities in health and healthcare access and to better address the needs of the community we serve. - Baylor is committed to recruiting and retaining outstanding students, trainees, faculty and staff from diverse backgrounds by providing a welcoming, supportive learning environment for all members of the Baylor community.