House Supervisor - Days Full Time

City of Hope

Duarte, CA

ID: 7110936 (Ref.No. 10018382)
Posted: November 18, 2022
Application Deadline: Open Until Filled

Job Description

About City of Hope

City of Hope is an independent biomedical research and treatment organization for cancer, diabetes and other life-threatening diseases.

Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope’s translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution.  AccessHope™, a subsidiary launched in 2019 serves employers and their health care partners by providing access to City of Hope’s specialized cancer expertise.

A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation’s “Best Hospitals” in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California and in Arizona.

City of Hope’s commitment to Diversity, Equity and Inclusion

We believe diversity, equity and inclusion is key in serving our mission to provide compassionate patient care, drive innovative discovery, and advance vital education focused on eliminating cancer and diabetes in all of our communities.  Our commitment to Diversity, Equity and Inclusion ensures we bring the full range of skills, perspectives, cultural backgrounds and experiences to our work -- and that our teams align with the people we serve in order to build trust and understanding.  We are dedicated to fostering a community that embraces diversity - in ideas, backgrounds and perspectives; this is reflected in our work and represented in our people.

Position Summary

The Nursing Administrative Supervisor is a licensed registered nurse who is responsible for assisting the directors and managers in the operational aspects of the patient care areas. The Nursing Administrative Supervisor facilitates patient flow within the organization, including bed placement. The Nursing Administrative Supervisor coordinates the staffing needs for each shift. This role oversee and supports the hospital during weekends and after hours.

Essential Functions:

Be a positive leader with excellent people skills and nurturing of human resources. Encourage open and positive communication as an advocate for COH, the staff and our patients; collaborate with both internal and external customers to meet our strategic goals. Be a change agent and encourage staff to welcome change. Monitor and control resources (human and material), provide excellent customer service.

  • Staffing
    • Determine Staffing Needs and staff patient care units based on the Patient Classification System (acuity) and patient care needs. Works closely with the charge nurse for acuity and staffing shift by shift.
  • Liaison and Communication
    • Collaborate and communicate with all discipline in the organization.  Collaborate with admitting and clinicians regarding admissions, discharges, and bed placement. Customer service with COH patients/families, employees, and medical staff. Complete House Report twice daily. Facilitate Bed Huddle Meetings for both shifts including other disciplines.
  • Emergency Response
    • Respond to all Codes and Code Drills, including but not limited to Code Blue, Pink, Red, Orange, and Gray.
    • Respond to all Disasters, actual or Drill, frequently taking the leadership role.
    • Respond to all Rapid Response.
  • Patient Flow
    • Assign Bed Placement according to patient acuity, diagnosis and service line . Collaborate with EVS and direct priorities of bed cleaning. Coordinate with Managers, directors, charge nurses, administration, and physicians, admitting personnel, and Case Management regarding staffing and bed utilization.
  • Problem Solving/Quality Risk Management
    • Follow up on TIPS, complaints and issues related to patient care, environment, bed capacity and staffing after hours and weekends with follow through
    • Involve unit manager for any situation involving risk management.
  • Leadership
    • Support nursing leadership understands the organization mission and vision. Embraces the professional practice model and role model behaviors. Supports the shared decision-making model.
    • Handles situation confidentially when needed.
    • Understands the Administrative on Call role and when to call. 

Follows established City of Hope and department policies, procedures, objectives, performance improvement, attendance, safety, environmental, and infection control guidelines, including adherence to the workplace Code of Conduct and Compliance Plan.  Practices a high level of integrity and honesty in maintaining confidentiality.

  • Performs other related duties as assigned or requested.

Basic education, experience and skills required for consideration:

  • Bachelor’s Degree in Nursing – BSN
  • Three to five years supervisor experience

Required Certification/Licensure:

  • Current California RN license
  • Basic Life Support (BLS) CPR Card through American Heart Association
  • ACLS

Preferred education experience and skills:

  • Master’s degree in Nursing or related field

Additional Information:

Shift: Full time Days / 12 hours

As a condition of employment, City of Hope requires staff to comply with all state and federal vaccination mandates.

City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.



City of Hope is a community of people characterized by our diversity of thought, background and approach, but tied together by our commitment to care for and cure those with cancer and other life-threatening diseases. The innovation that our diversity produces in the areas of research, treatment, philanthropy and education has made us national leaders in this fight. Our unique and diverse workforce provides us the ability to understand our patients' needs, deliver compassionate care and continue the quest for a cure for life-threatening diseases. At City of Hope, diversity and inclusion is a core value at the heart of our mission. We strive to create an inclusive workplace environment that engages all of our employees and provides them with opportunities to develop and grow, both personally and professionally. Each day brings an opportunity to strengthen our work, leverage our different perspectives and improve our patients’ experiences by learning from others. Diversity and inclusion is about much more than policies and campaigns. It is an integral part of who we are as an institution, how we operate and how we see our future.