Circulation Assistant

Ball State University

Muncie, IN

ID: 7111565 (Ref.No. BSU33617)
Posted: September 23, 2022
Application Deadline: Open Until Filled

Job Description

Provide service to users at Circulation/Reserves; perform circulation duties and clerical tasks; prepare Bracken Library building for opening; train and monitor student assistants in the performance of area work assignments and job duties; support an inclusive, diverse, and collaborative work environment and service culture to advance the strategic direction of the University Libraries.

If you enjoy working in a vibrant service environment, this job could be right for you. Ball State University Libraries is searching for someone to join our committed team of Circulation staff, responsible for providing vital, frontline services to students, faculty, and community members, assisting users with finding and borrowing materials from the Libraries’ vast collections. With an average of nearly 1 million visitors annually, Bracken Library and our branch libraries in Architecture, Health, and Foundational Sciences, are known for our friendly expertise and providing an inclusive, welcoming environment. We are at the center of the campus experience for many members of the Ball State community and invite you to consider joining us in our mission to create “transformative experiences for diverse communities of learners.”

Job Function:

Provide service to users at Circulation/Reserves; perform circulation duties and clerical tasks; prepare Bracken Library building for opening; train and monitor student assistants in the performance of area work assignments and job duties; support an inclusive, diverse, and collaborative work environment and service culture to advance the strategic direction of the University Libraries.

Minimum Education:

Up to eighteen months of education beyond high school or equivalent.

Minimum Experience:

Over three months through one year of related experience; public service experience; effective oral and written communication skills.

Preferred Experience:

Additional computer skills.

Duties and Responsibilities:

  • Provide service to users at Circulation/Reserves; check out and accept returned materials; provide assistance in the use of print and electronic resources; provide library and/or university related information; interpret library policies and procedures including the fine and cost policy.
  • Perform circulation duties; maintain hold shelf; issue library cards; create brief records for items not in the system; compile statistics; prepare books for binding and receiving; distribute items for rush orders; circulate and track usage of study carrel keys.
  • Train and monitor student assistants in the performance of area work assignments and job duties.
  • Assist in the overdue process, preparing items for automatic notifications of fine and cost assessment and determining replacement costs of lost materials.
  • Conduct physical searches for missing and lost General Collection materials; maintain search files and update the status in the system; provide information on materials to other library units.
  • Prepare Bracken Library for operation; service photocopiers, microform readers/printers, and computers as appropriate; assist with closing as scheduled; monitor security conditions of Bracken Library.
  • Assist with retrieving, photocopying, and scanning materials for Interlibrary Loan, processing document delivery requests, and processing electronic and print reserve requests.
  • Perform other related duties as assigned.
  • Maintain regular and predictable attendance.


At Ball State University, we recognize inclusive excellence as an integral endeavor to fulfill our University’s mission and our strategic plan. We recruit, support, and retain a diverse population of students, faculty, and staff. We encourage and reward diversity of thought. We promote a work environment that encourages and rewards innovation and creativity. We pledge to keep Inclusive Excellence at the highest level of institutional importance and as a foundation in all that we strive to do. Our over-arching goal for Inclusive Excellence is to adopt a university-wide Inclusive Excellence approach to academic, administrative support, and service functions of the university. We believe Inclusive Excellence must be infused in every step we take.