Senior Coordinator, Benefits

Baylor College of Medicine

Houston, TX

ID: 7111863 (Ref.No. 13272-en_US)
Posted: September 28, 2022
Application Deadline: Open Until Filled

Job Description


The Human Resources-Benefits Office is seeking a self-motivated and competent professional for the opportunity to serve as a Senior Benefits Coordinator. Primary responsibilities include handling benefits leave of absence, arrears, and Long Term Disability (LTD) processes for all employees/trainees. The position will support the Human Resources-International Services Office with benefits verifications in accordance with employee's visa status. The position will also be a part of the customer service and new employee orientation teams.


The Human Resources-Benefits Office at Baylor College of Medicine is focused providing excellent customer service to the Baylor community over a wide range of topics with benefits being a crucial element.


The position is hybrid, two days physically in the office and three days working from home. Schedule will be determined after hire.

Job Duties

  • This position will oversee the benefits leave of absence process, which includes running reports, letter compilation, invoicing for arrears payments, and issuing Long Term Disability (LTD)/Short Term Disability (STD) documentation to employees. The selected candidate will collaborate daily with Baylor's Leave Administration team regarding employees and the several types of leaves available. Using discretion and understanding the level of confidentiality (PHI) is crucial to being successful in the role.
  • This position will oversee the weekly benefits verification for all new hires arriving to the U.S. on visas, more specifically J1s. These visas have a specific criterion that must be maintained, and this position will be responsible for ensuring that criteria is met. The selected candidate will collaborate daily with Baylor's International Services Office for this task.
  • This position will be a part of the customer service team which includes responding to benefits inquiries from managers and employees on plan provisions, benefits enrollments, status changes and other general inquiries. Assist with open enrollment activities, present the benefits portion of new employee orientation and other duties as assigned.

Minimum Qualifications

  • High School diploma or GED.
  • Four years of relevant experience.

Preferred Qualifications

  • Associate or Bachelor's degree in Human Resources or related field with two years of benefits experience.
  • The successful candidate will have exceptional communication skills, both written and verbal, be regarded as a team player, have strong and proven organizations skills, and have a personal drive to be their best.
  • Proficiency in Microsoft Word, PowerPoint, and Excel (advanced level skills).
  • Communications and writing experience.



Baylor College of Medicine requires employees to be fully vaccinated -subject to approved exemptions-against vaccine-preventable diseases including, but not limited to, COVID-19 and influenza.


Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.



Baylor College of Medicine fosters diversity among its students, trainees, faculty and staff as a prerequisite to accomplishing our institutional mission, and setting standards for excellence in training healthcare providers and biomedical scientists, promoting scientific innovation, and providing patient-centered care. - Diversity, respect, and inclusiveness create an environment that is conducive to academic excellence, and strengthens our institution by increasing talent, encouraging creativity, and ensuring a broader perspective. - Diversity helps position Baylor to reduce disparities in health and healthcare access and to better address the needs of the community we serve. - Baylor is committed to recruiting and retaining outstanding students, trainees, faculty and staff from diverse backgrounds by providing a welcoming, supportive learning environment for all members of the Baylor community.