About This Role:

This position serves as a manager of the Academic Technology unit within the Office of the Registrar, supporting internal office functions and university administrative systems requiring a working knowledge of all areas within the unit (e.g., u.achieve/DARS; Catalog and Curriculum Approval Systems; Student Information System (KSIS);Room Scheduling etc…) cross-trains with other departmental functions to facilitate support and coverage. Demonstrates quality service, innovation, creativity, ethical and proactive behavior, and working knowledge.

Manages and oversees the day-to-day support of the academic technology unit within the Office of the Registrar. This unit is responsible for academic and classroom scheduling, coordination with the management of Room Scheduling/25Live room scheduling for the university acting as the primary point of contact and liaison with academic units on a range of complex scheduling, operational and administrative issues related to academic course offerings. Negotiates complex classroom switches with academic department scheduling coordinators and devise creative resolutions for unusual situations under limited time constraints. Ensures unit supports and maintains various systems including but not limited to the student information system, 25Live, Acalog, Curriculog, u.achieve/DARS, etc.… Serves as a backup to staff as needed to review and make decisions. Oversees the update of all systems and databases and the maintenance of system records and the communication of decisions to appropriate staff.

The Information Technology Coordinator will provide support and back-up to the Assistant Registrar and Associate Registrar within the unit. Will develop and support the creation and maintenance of system upgrades, cross-training within the unit, as well as across the entire office. Will work directly with external units and constituents, such as Information Technology (IT), Admissions, Graduate School, Global Campus, Office of the Provost, Faculty Senate, etc. to ensure proposed processes are in alignment with all policies.

A complete position description is available at: https://www.k-state.edu/registrar/about/staff/ {Open Positions}

Why Join Us:

The Office of the Registrar provides services to all University stakeholders in support of the institutional mission. We strive to provide excellent customer service that encompasses empathy, patience, passion, persistence, and a sincere desire to improve. We believe communication is crucial to our mission, must reflect our values, and must demonstrate the respect we hold for our community. We maintain the integrity and privacy of the student academic record in a manner that meets student needs and complies with federal, state, and University regulations. We take pride in our integrity and recognize how accountability for our actions is interwoven into our responsibility to one another and the University. We value differences and demonstrate respect for human dignity. We further affirm the worth of each member of our Office and those in the university community by treating each individual with respect and courtesy. Technology and innovation are vital in our desire to embrace intellectual curiosity and creative problem-solving. We aspire to collaborate with the University by providing innovative and solutions-based service.

We Support Diversity and Inclusion:

Kansas State University embraces diversity and inclusion. The university actively seeks individuals who foster a collegial environment and cooperative interactions with coworkers, students, and others. The University is dedicated to promoting the Principles of Community.

Worksite Options:

This position is eligible for hybrid and/or remote worksite. Work may be performed on employer premises, designated assignment location and/or performed fully in a remote capacity. An employee who is working remotely must reside within the United States in order to comply with all federal and state laws, filings, or tax requirements.

Visit this link for K-State’s guidance and policies on remote work and flexible work arrangements. Remote work agreements are required for all flexible work arrangements and are subject to review.

What You’ll Need to Succeed:

Minimum Qualifications:

Associate’s Degree.
Three years of relevant experience.
This position may use an educational equivalency as determined relevant by a hiring manager.
Preferred Qualifications:

Master's Degree.
Higher Education/post-secondary experience: one to three years progressively responsible experience in Enrollment Management (Admissions, Financial Aid, and Registrar) or experiences directly related area of expertise that interacts with the business processes handled by these offices.
Strong analytical and problem-solving skills with the ability to work in a highly detailed work environment.
Effective written and verbal communication skills, including an excellent command of the English language, grammar, and syntax.
Knowledge of student records maintenance, registration/enrollment processes, degree and graduation processes, and verification procedures.
Experience reviewing, implementing, or recommending changes to multiple policies and procedures, including university, state, and federal rules and regulations.
Advanced knowledge of Student Information Systems platform(s) - i.e. PeopleSoft/Oracle, u.achieve/DARS, Imaging (Perceptive/ImageNow), National Student Clearinghouse, etc.
Supervisory experience including but not limited to the direct supervision of staff, hiring decisions, pay and time card tracking, etc.
Ability to exercise independent judgment in evaluating situations, making decisions as well as grasp new techniques and updates to products/processes quickly.
Experience working with diverse populations along with providing training and technical development, public speaking, presentations, customer service in higher education-related areas.
Other Requirements:

Applicants must be currently authorized to work in the United States at the time of employment.
Heavy lifting of diploma boxes may be required as well as the use of office hand truck for transporting diploma supplies.
Daily work requires repetitive movements of wrists, hands, and fingers when using a computer performing daily tasks and sit, stand, and walk handling/preparing diplomas.
Must be able to handle a variety of processes which could cause high levels of stress during peak periods.
Daily use: desktop computer, dual monitors, photocopier/scanner, multi-line telephone, printer, cash register, credit card machine, Official University Seal, student information system, degree audit system, imaging system, and document ordering system.
How to Apply:

Please submit the following documents:

Cover Letter
Resume (preferred experience in month/year format, education, computer experience, etc..)
Name, Address, E-mail/Phone of 3 Professional References
Screening of Applications Begins:

Immediately and continues until position is filled.