Org Marketing Statement
The University of Texas at San Antonio is a Hispanic Serving University specializing in cyber, health, fundamental futures, and social-economic development. With more than 34,000 students, it is the largest university in the San Antonio metropolitan region. UTSA advances knowledge through research and discovery, teaching and learning, community engagement and public service. The university embraces multicultural traditions and serves as a center for intellectual and creative resources as well as a catalyst for socioeconomic development and the commercialization of intellectual property—for Texas, the nation and the world. Learn more online, on UTSA Today or on Twitter, Instagram, Facebook, YouTube or LinkedIn.

UTSA, situated in a global city that has been a crossroads of peoples and cultures for centuries, values diversity and inclusion in all aspects of university life. As an institution expressly founded to advance the education of Mexican Americans and other underserved communities, our university is committed to ending generations of discrimination and inequity. UTSA, a premier public research university, fosters academic excellence through a community of dialogue, discovery and innovation that embraces the uniqueness of each voice.

Posting End Date
Applications will be accepted through 11:59 PM CDT on 11/16/2022. At the discretion of the hiring department, this position posting may close once a sufficient number of qualified applications have been received.

Salary
Salary Range: $80,000- $84,000 annualized, commensurate with education, experience and qualifications.

Hours per Week
Exempt Position: 40 hours per week.

Required Application Materials
Resume is required.
Cover Letter is preferred.


Essential Functions
Responsible for oversight, management and maintenance of the day to day activities that support departmental systems, software, and assigned personnel.

Responsible for overseeing, and managing multiple data systems of varying complexity, and planning, organizing, and controlling projects involving these systems. To include an in-depth knowledge of documentation, virtual environments application-level protocols, security, network, and server operating systems support and administration.

Typical:

Administers, configures, and maintains servers, storage products, and applications relevant to the College of Business’ IT infrastructure.
Establishes and maintains departmental operation standards, procedures, and programming conventions. Analyzes existing systems and procedures and evaluates system performance according to current requirements.
Researches new technologies and products and recommends implementation. Specifies equipment purchases and oversees implementation of new technology and products.
Manages, tests, and provides support to multiple systems and servers in a small data center environment. Analyze, design, evaluate, and optimize the performance and security of servers.
Consults with vendors, faculty, and staff concerning projected enhancements to hardware, network capabilities, websites, etc.
Monitors systems for optimal performance and efficiency.
Coordinates routine maintenance, testing, and troubleshooting of applications and server issues.
Keeps usage of the network within both legal and necessary functional boundaries.
Performs emergency maintenance and recovery during failures or issues.
Serves as team liaison when managing projects and coordinating with OIT staff.
Provides end-user support to staff members.
Acts as a liaison between designers of systems and the users of the systems and recommends appropriate applications within the system requirements
Organizes and schedules projects for the support area. Trains assigned support staff.
Performs IT security related tasks and manages College’s system and network security. Investigates security incidents and recommends changes
Performs other duties defined by department and leadership in support of strategic project requirements.
Periodic:

Presents systems studies to user personnel
Assists in training lower classified analyst personnel
Produces weekly, monthly, quarterly, and yearly reports.
Required Qualifications
Bachelor’s degree from an accredited institution six years of experience in server administration which includes servers, SANS, disk arrays, network hardware (e.g., switches, firewalls, VPNs), and knowledge of IP networking, basic routing, basic common ports, and network services. Additional experience may substitute for education on a one for one basis.

Demonstrated experience with both server and client virtualization using industry leading virtualization tools
In depth understanding of Windows Server operating systems, including all various roles and features, security hardening processes and functionality specific to required tasks. Some Linux experience.
Ability to exercise initiative, independent judgment, discretion, and flexibility. Ability to work effectively with a variety of professionals, administrators, and support staff given general supervision from immediate supervisor.


Preferred Qualifications
Computer Science or Information Systems Degree preferred.
In depth knowledge of VMware server and desktop virtualization implementation and maintenance.
Experience with Learning Management System (LMS).