Operations Manager

University of Oklahoma

Oklahoma, OK

ID: 7114102 (Ref.No. ta222829)
Posted: October 20, 2022
Application Deadline: Open Until Filled

Job Description

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The Operations Manager for the Training and Research Center manages the daily service delivery of operational support, ensuring facilities, financial and project deliverables are on track and meet needs and demands. This requires coordination with internal IT resources, and direct reports related to facility and financial tracking. It will involve regular engagement with customers relating to both classrooms and contact center facility needs and ensuring critical vendor partners providing services are meeting required demands (custodial services, leased locations, and others).

Duties include the following:

Coordinate facilities, IT and AV support, financial and project deliverables
Track and meet needs to provide requested support for all tenant organizations.
Provide Training Venue for Clients
Managing the service delivery of AV and IT Support for the Training venues
Provide onsite technical/audio visual/classroom configuration at training venues
Managing the service delivery of IT support for multiple contact centers/office sites
Provide continuity of operations for Training Center managed facilities
Supervise Financial Accounting for the Training Center
Coordinate provisioning and maintenance of Training Center space
Coordinate with Finance and accounting for budgeting and invoicing of services
Meet with clients to provide visibility of operations
Coordinate facility use and reservations
Coordinate utilization, procurement, and financial reporting
Supervising 5 support staff

Job Requirements

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Required Education: Bachelor's Degree, AND:

48 months of related experience.

Equivalent / Substitution: Will accept 48 months of experience in lieu of Bachelor's degree to equal 96 months of related experience

Skills:

Highly organized and able to handle multiple projects and deadlines
Able to effectively evaluate projects and programs and produce comprehensive reports
Able to supervise staff and communication directions and expectations effectively
Must be able to read and interpret policy as well as State and Federal regulations

Advertised Physical Requirements:

Sits for prolonged periods of time. Use of computer. Manual dexterity. Communicate effectively and listens.
Standard Office Environment.
Ability to visit multiple offices to ensure service delivery and customer support.

Department Preferences:

Experience with managing training and classroom environments
Experience with vendor relations and facility management
Project Management Experience
Excellent communication skills
Experience with working with State Agencies, such as Oklahoma Human Services

Supervision: Will supervise 3-5 staff.

Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing.

Diversity Statement: The University of Oklahoma is committed to achieving a diverse, equitable, and inclusive university community by recognizing each person's unique contributions, background, and perspectives. The University of Oklahoma strives to cultivate a sense of belonging and emotional support for all, recognizing that fostering an inclusive environment for all is vital in the pursuit of academic and inclusive excellence in all aspects of our institutional mission.

Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.

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