Dental Office Coordinator

University of Oklahoma

Oklahoma, OK

ID: 7115022 (Ref.No. ta223050)
Posted: October 28, 2022
Application Deadline: Open Until Filled

Job Description

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The University of Oklahoma College of Dentistry is seeking an experienced Medical Office Coordinator to support our student clinics. This individual will be responsible for coordinating scheduling of patients in an outpatient clinic and providing clerical assistance toward the smooth operation of the clinic.

Duties:

Provides assistance to a clinic by being the initial contact, maintaining records, acting as a Dentist liaison, gathering information, providing counseling, managing complaints, developing contracts, maintaining supplies, coordinating surveys, and providing billing assistance
Serves as the initial contact employee within the clinic for all associated entities
Maintains comprehensive patient records and files to ensure proper documentation
Serves as a liaison between physicians and patients
Gathers medical and other related information from clinic patients
Analyzes information and refers to designated physician. Gathers verbal and written feedback from patients, physicians, and service providers
Provides counseling to patients and family members
Discusses health care to be provided and who will be providing the care. Answers any questions or refers to appropriate personnel
Manages complaints from all sources including patients, staff, and physicians
Intercedes with physician and initial complaint
Works in conjunction with other clinical staff to address complaints
Develops contracts with medical professionals providing services to patient to ensure compliance
Maintains supplies for the clinic by ordering and tracking supplies
Coordinates the distribution of monthly patient satisfaction surveys
Provides billing and coding assistance
Evaluates and codes all invoices for payment
Stays abreast of all laboratory and insurance requirements
Performs various duties as needed to successfully fulfill the function of the position

Job Requirements

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Education: Bachelor's degree

Experience: 12 months experience in an outpatient clinic performing related duties

Equivalency Substitution: Will accept 48 months of experience in an outpatient clinic performing related duties in lieu of the Bachelor's degree for a total of 60 months related experience. Will accept an Associate's Degree and 24 months of experience in lieu of the Bachelor's degree for a total of 36 months related experience.

Skills:

Working knowledge of clinic procedures
Working knowledge of billing and coding processes
Ability to use a computer and calculator
Knowledge of Microsoft Office Suite (Outlook, Excel, and Word)
Excellent interpersonal skills
Ability to work as a team member
Ability to complete tasks in an efficient and timely manner
Must be detail oriented
Ability to multitask, be organized, and self-motivated
Ability to communicate verbally and in writing

Working Conditions:

Physical: Sit for prolonged periods. Communicate effectively and listen. Use of a computer and telephone. Stand, bend, stoop, and reach.
Environmental: Standard Clinic Environment. Exposure to infectious diseases.

Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.

Diversity Statement: The University of Oklahoma is committed to achieving a diverse, equitable, and inclusive university community by recognizing each person's unique contributions, background, and perspectives. The University of Oklahoma strives to cultivate a sense of belonging and emotional support for all, recognizing that fostering an inclusive environment for all is vital in the pursuit of academic and inclusive excellence in all aspects of our institutional mission.

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