DIRECTOR OF OPERATIONS, ONLINE PROGRAMS

University of Oklahoma

Oklahoma, OK

ID: 7115144 (Ref.No. ta222942)
Posted: October 31, 2022
Application Deadline: Open Until Filled

Job Description

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The Director of Operations, Online Programs will provide strategic vision and leadership for both the College of Law's existing and any new online graduate programs and implement plans for growth and excellence that meet College of Law financial goals and academic needs.

Reporting to the Associate Dean of Graduate Programs, the Director of Operations will lead the growth of our online legal education programs while managing their day-to-day operations and acting as the key liaison with external partners.

We are looking for a mission-focused, seasoned, and strategic and process-minded leader with experience scaling an organization, managing financial information and data, and deploying the technology necessary to effectively operate programs. Experience working in higher education, and an ability to work collaboratively with the faculty, who are key to the creation and the delivery of these programs, are highly desirable.

The Director of Operations will be an important part of the College of Law's administrative leadership team and will work broadly with the College of Law administration to ensure high-quality instruction, academic advising, and career and professional development for students.

Management Duties:

Manage the internal daily operations necessary to provide an excellent student experience, both within OU Law and across the University. These operations include admission, registrar, bursar, financial aid, career services, and external partners.
Manage the contracts and service level agreements for the program.
Oversee curriculum planning, course development progress, and course scheduling.
Manage the Program Coordinator, Record Auditor, and other team members within the department.
Recruit and manage program faculty.
Oversee program-level assessment reporting.
Manage the daily operations of the online programs to ensure an excellent student experience across the university.
Ensure College of Law meets accreditation and ABA acquiescence standards and follows best practices for online graduate education.

Financial Duties:

Plan and manage program budget.
Manage contracts, financial expenditures, and service agreements for the program.
Lead a quarterly performance management process that measures and evaluates progress against goals for the organization.
Engage in ongoing program innovation and fundraising with the Dean, Associate Dean of Graduate Programs, and the Development Office.

Strategic Growth Oversight:

Assist the Dean and Associate Dean in identifying program growth opportunities and identifying faculty to participate in teaching and course development.
Work in partnership with the Dean and third-party partners to create a strategic direction for the online enterprise and implement new processes and approaches to achieve the strategic direction.
Evaluate College of Law needs in current and future online programs from an academic, student-focused, and financial perspective.
Cultivate and maintain external relationships and manage program advisory boards.
Serve on College of Law, University, and national committees as requested by the Dean or University leadership.

Job Requirements

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Required Education: Bachelor Degree in Management, Business Administration or related field AND

24 months experience in higher education administration.

Skills:

Strong financial background with experience in projecting and analyzing financial data and analytic metrics.
Supervisory experience or demonstration of skills that exhibit the ability to carry out supervisory responsibilities.
Experience assessing graduate-level professional programmatic needs and successfully launching new initiatives.
Experience developing learning objectives and assessing academic outcomes.
Experience with online learning pedagogy and course development.
Reputation for professionalism, integrity, and honesty.
Highly organized and able to handle multiple projects and deadlines.
Able to communicate well and quickly build rapport with students, faculty, and staff.
Ability to think strategically, anticipate future consequences and trends, and incorporate them into the organizational plan.
Experience working with faculty; ability to balance the need for program growth while supporting the faculty in ensuring the highest academic quality.
Seeks challenges; able to act and react as necessary, even if limited information is available; not afraid to make and explain a decision.
Results proven track record of exceeding goals and a bottom-line orientation; evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, and judgment; high level of business acumen including successful P&L management; the ability to balance the delivery of products against the realities of a budget.
Ability to effectively build organization and staff capacity, develop top-level talent and processes to ensure the organization can run smoothly.
Ability to review and manage financial plans and stay within budget for both revenue and expense goals for the program.
Able to supervise staff and communicate directions and expectations effectively

Certifications:

None

Advertised Physical Requirements:

Must be able to crouch, pull, push, reach, move, and engage in repetitive motions
Communicate, including expressing oneself or exchanging information with others
See, including color, depth perception and clarity
Hear, including receiving detailed information orally
Frequent exposure to pressure caused by deadlines and busy periods.

Departmental Preferences:

Graduate degree in business or related field or J.D. degree from an ABA-accredited law school preferred.
Minimum of five years legal practice experience or business experience preferred.
Prior teaching experience in a laws school or other higher education setting preferred.

Supervision: This position will have supervisory duties over the Associate Director Indigenous Peoples' Online Master's Program; the Graduate Programs Coordinator; Records Auditor; adjunct faculty(number varies per semester from 16-32); and course facilitators. The Director of Operations will report directly to the Associate Dean of Graduate Programs and will be an integral part of the Dean's Leadership team.

Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing

Diversity Statement: The University of Oklahoma is committed to achieving a diverse, equitable, and inclusive university community by recognizing each person's unique contributions, background, and perspectives. The University of Oklahoma strives to cultivate a sense of belonging and emotional support for all, recognizing that fostering an inclusive environment for all is vital in the pursuit of academic and inclusive excellence in all aspects of our institutional mission.

Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.

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