Recruitment Summary
New Mexico State University invites you to apply to be a part of a diverse, dynamic and welcoming learning and working environment in Las Cruces, NM. NMSU seeks employees who are creative and flexible in developing and evaluating new ideas and ways to evolve NMSU into the future. Located in the borderlands and adjacent to the mighty Rio Grande, NMSU is a proud Hispanic-serving institution in the minority-majority state of New Mexico. Southern New Mexico features an average of 294 days of sunshine annually, making NMSU ideal for job-seekers who enjoy hiking, mountain biking, canoeing and bird-watching. NMSU is committed to sustainability through improving and maintaining the quality of human life while preserving the integrity, stability, and beauty of ecological systems for the future. We are looking for student-centered employees with a passion for success. NMSU invites you to take the first step to your successful and rewarding career by applying today.


NMSU is New Mexico’s land-grant and space-grant institution, a comprehensive research institution dedicated to teaching, research, public service and outreach. In addition, the NMSU system includes a satellite learning center in Albuquerque, Cooperative Extension Service offices located in each of New Mexico’s 33 counties, and 12 agriculture research and science centers. New Mexico State University is the institution of choice for more than 15,000 students from 49 states and 89 foreign countries.


The City of Las Cruces is the second largest city in New Mexico and is located in Doña Ana County, approximately 45 miles north of El Paso, Texas, and 225 miles south of Albuquerque. Las Cruces is the economic and geographic center of the Mesilla Valley, the agricultural region on the floodplain of the Rio Grande which extends from Hatch to the west side of El Paso, Texas. The Organ Mountains, 10 miles to the east, are dominant in the city’s landscape, along with the Doña Ana Mountains, Robledo Mountains, and Picacho Peak. Las Cruces lies within a short driving distance of the Mexican border at Santa Teresa, as well as many other locations in the broader borderland region.


Geography, climate, demographics, and ambiance of Las Cruces and NMSU combine to offer a truly excellent place to thrive. Family members will discover a warm, open community that offers an attractive array of activities and outdoor recreation, amenities, services and opportunities, whether they are looking for top-notch education, meaningful employment, or simply a safe and comfortable place to live.
Job Duties and Responsibilities
Supervises and works with the team of student employees to install, troubleshoot, and manage the equipment inside of classrooms. Support the Navori system for the campus digital signage. Assists in the Designs the standard classroom A/V package. Assists in the design and installation of hybrid enabled classrooms.
Classification Summary
Under supervision performs work that is varied and somewhat difficult in character. Usually involves limited responsibility. Includes duties associated with a systems administrator or systems analyst. Installs and expand personal computer based systems. Determines required software and hardware in conjunction with end users. Programs or selects suitable software to meet user requirements. Installs new and maintains existing hardware. Provides problem-solving support to computer users. Develops and maintains telecommunications systems.
Classification Standard Duties
Collects information to analyze and evaluate existing or proposed systems. Investigates, plans, implements, tests, and debugs operating system software. Analyzes and evaluates present or proposed business procedures or problems to define data processing needs. Prepares detailed flow charts and diagrams outlining systems capabilities and processes. Researches and recommends hardware and software development, purchase, and use. Troubleshoots and resolves hardware, software, and connectivity problems, including user access and component configuration. Provides advanced technical assistance and maintenance support to departmental end users. Documents projects and writes user instructions. Uses judgment in selecting among authorized procedures and seeks assistance when guidelines are inadequate, significant deviations are proposed, or when unanticipated problems arise. May supervise and/or lead lower graded staff and/or student employees. Provides functional direction to lower level technicians on assigned work. Records and maintains hardware and software inventories, site and/or server licensing, and user access and security. Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems. Performs problem resolution and provides on-call support for computer/network systems. May train users in use of equipment. May be responsible for monitoring data integrity and system security. Performs miscellaneous job-related duties as assigned.
Knowledge
Knowledge of current technological developments/trends in area of expertise. Knowledge of customer service standards and procedures. Knowledge of computer security procedures and protocol. Knowledge of a broad range of relevant multi-user computer systems, applications, and/or equipment. Knowledge of computer flow charts and of programming logic and codes. Knowledge of federal copyright laws as they pertain to the use of computer software.
Skills
Records maintenance skills.
Abilities
Ability to determine computer problems and to coordinate hardware and/or software solutions. Ability to communicate technical guidance and instruction to users on the use of PC and/or mainframe applications and systems. Ability to plan, implement, test, and troubleshoot system software. Ability to develop systems solutions for operational problems. Ability to supervise and train assigned staff. Ability to document work in progress. Ability to investigate and analyze information and draw conclusions. Ability to write technical instructions in the use of programs and/or program modifications. Ability to determine the nature of computer hardware and systems software problems, and to communicate technical guidance and information to users.