Patient Accounts Representative II
Baylor College of Medicine
Houston, TX
ID: 7115860 (Ref.No. 13802-en_US)
Posted: November 11, 2022
Application Deadline: Open Until Filled
Job Description
Summary
Baylor College of Medicine is seeking a Patient Account Representative. The ideal candidate will be an experienced collector that understands AR follow up. The candidate should have knowledge of how to appeal a denied claim and check status of a claim by payer website or placing a telephone call to the payer.
Job Duties
- Expedites and maximizes payment of insurance medical claims by contacting insurance payers and patients by telephone or website.
- Assists with inquiries from outside parties regarding account status.
- Reviews invoices to verify payments and contractual adjustments.
- Resolves all denials, and requests for information, including appeals.
- Follows up on outstanding accounts and makes proper notations in EPIC system.
- Provides guidance and technical work direction to less experienced Patient Account Representatives.
Minimum Qualifications
- High school diploma or GED.
- Two years of relevant experience.
Preferred Qualifications
- Patient Account or Coding certification.
- At least three years of AR follow up experience.
- Prior experience accessing the payer website for claim information.
- Prior experience in submitting an appeal for reimbursement.
Baylor College of Medicine requires employees to be fully vaccinated -subject to approved exemptions-against vaccine-preventable diseases including, but not limited to, COVID-19 and influenza.
Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.
13802
CA
Baylor College of Medicine fosters diversity among its students, trainees, faculty and staff as a prerequisite to accomplishing our institutional mission, and setting standards for excellence in training healthcare providers and biomedical scientists, promoting scientific innovation, and providing patient-centered care. - Diversity, respect, and inclusiveness create an environment that is conducive to academic excellence, and strengthens our institution by increasing talent, encouraging creativity, and ensuring a broader perspective. - Diversity helps position Baylor to reduce disparities in health and healthcare access and to better address the needs of the community we serve. - Baylor is committed to recruiting and retaining outstanding students, trainees, faculty and staff from diverse backgrounds by providing a welcoming, supportive learning environment for all members of the Baylor community.