Parking Enforcement Officer
Ball State University
Muncie, IN
ID: 7116479 (Ref.No. BSU34758)
Posted: November 21, 2022
Application Deadline: Open Until Filled
Job Description
Perform ticketing of vehicles, provide customer service, conduct emergency phone checks on exterior emergency phone boxes, booting/towing and various errands; perform duties related to maintenance and repair of all parking meters; assist with traffic flow at university events.
Ball State University welcomes applications for a Parking Enforcement Officer within Parking Services. Please read the job description carefully. A successful applicant will be required to be able to perform all duties, however the majority of work performed and main responsibilities for this position will fall in rankings 5, 6 & 7 of the job description.
Job Function:
Perform ticketing of vehicles, provide customer service, conduct emergency phone checks on exterior emergency phone boxes, booting/towing and various errands; perform duties related to maintenance and repair of all parking meters; assist with traffic flow at university events.
Minimum Education:
High school diploma or equivalent (GED).
Minimum Experience:
1. Over three months of customer service experience.
2. Must possess and maintain a valid Driver's License and be insurable under the university's auto fleet policy.
3. Must be able to read and comprehend all University policies, procedures and communications.
4. Must be able to perform all mental and physical requirements as outlined in each job duty.
5. Must be 18 years or older.
2. Must possess and maintain a valid Driver's License and be insurable under the university's auto fleet policy.
3. Must be able to read and comprehend all University policies, procedures and communications.
4. Must be able to perform all mental and physical requirements as outlined in each job duty.
5. Must be 18 years or older.
Preferred Experience:
1. Over three months of customer service experience.
2. Must possess and maintain a valid Driver's License and be insurable under the university's auto fleet policy.
3. Must be able to read and comprehend all University policies, procedures and communications.
4. Must be able to perform all mental and physical requirements as outlined in each job duty.
5. Must be 18 years or older.
2. Must possess and maintain a valid Driver's License and be insurable under the university's auto fleet policy.
3. Must be able to read and comprehend all University policies, procedures and communications.
4. Must be able to perform all mental and physical requirements as outlined in each job duty.
5. Must be 18 years or older.
Duties and Responsibilities:
- Perform data entry on portable electronic ticket writer for ticketing of vehicles that are in violation of Ball State University rules and regulations; coordinate booting and towing of vehicles.
- Provide guidance and customer service to Ball State University faculty, staff, and students by informing them of parking and transportation regulations and options. Acquire and maintain knowledge of Ball State University policies, procedures, rules and regulations as they pertain to Parking Services and Public Safety operations; follow written departmental policies and procedures; attend periodic training as it relates to this position.
- Serve as needed for the Motor Assist Program; unlock vehicles, jumpstart vehicles, inflate tires, transport motorists to gas stations, and attend to other parking problems; serve as needed to drive the Charlie's Charter van.
- Install barricades and temporary signage for special events; report missing signage as appropriate; assist with special event overtime assignments for university concerts, athletic events, or any other event as needed; assist in preparation and activities related to special campus events such as move-in, move-out, commencement, homecoming, Emens shows, etc.
- Collect monies and monitor and inspect equipment in all parking garages daily or as needed to ensure proper operation and paper rolls do not run out; transport all monies to bank daily or as needed for deposit; turn all financial documents in to Parking Services bookkeeper.
- Perform annual maintenance on electronic meters (replacing batteries and numbering); repair malfunctioning, broken, or vandalized meters or signage; includes determine extent and nature of problem and coordinate work repair through shops for specialized work or vendor support.
- Install or remove parking instructional and directional signage as needed or required and coordinate and monitor installation of new or existing sign posts; includes report problems with signage to appropriate supervisors and coordinate work orders through shops for needed work.
- Perform other related duties as assigned.
At Ball State University, we recognize inclusive excellence as an integral endeavor to fulfill our University’s mission and our strategic plan. We recruit, support, and retain a diverse population of students, faculty, and staff. We encourage and reward diversity of thought. We promote a work environment that encourages and rewards innovation and creativity. We pledge to keep Inclusive Excellence at the highest level of institutional importance and as a foundation in all that we strive to do. Our over-arching goal for Inclusive Excellence is to adopt a university-wide Inclusive Excellence approach to academic, administrative support, and service functions of the university. We believe Inclusive Excellence must be infused in every step we take.
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