MCG CME Coordinator

Augusta University

About Us
Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 9,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today.

Location
Augusta University -
Our Health Sciences Campus:
1120 15th Street, Augusta, GA 30912

College/Department Information
The Medical College of Georgia is one of the nation's largest medical schools by class size, with 260 students per class. The educational experience is anchored by the main campus in Augusta, regional clinical campuses for third- and fourth-year students across the state and a second four-year campus in Athens in partnership with the University of Georgia. MCG's expanding partnerships with physicians and hospitals across Georgia currently provides about 350 sites where students can experience the full spectrum of medicine, from complex care hospitals to small-town solo practices. MCG and its teaching hospitals also provide postgraduate education to more than 500 residents and fellows in 50 different Accreditation Council for Graduate Medical Education-approved programs. Our researchers and clinicians focus on what most impacts the health of Georgia's and America's children and adults, including cardiovascular biology and disease, cancer, neurosciences and behavioral sciences, public and preventive health, regenerative and reparative medicine, personalized medicine, and genomics. Our physician faculty also share their expertise with physicians and patients at about 100 clinics and hospitals statewide.

Job Summary
MCG's CME Coordinator has significant customer service and database maintenance responsibilities. The MCG CME Coordinator is directly responsible for providing CME customers ( e.g., MCG physicians, advanced practitioners, and CME conference attendees) with assistance with accessing and navigating MCG's CME online platform (CloudCME). In addition, MCG CME Coordinator directly assists CME Activity Coordinators and Directors with CME related­ activities (e.g., set-up, maintenance, and troubleshooting). The MCG CME Coordinator also initiates financial tasks related to CME activities. Finally, the MCG CME coordinator assists the Senior Conference Coordinator as needed with compliance-related tasks.

Responsibilities
Responsibilities to include but not limited to:

Customer Service - 60
Triage incoming CME related emails and phone calls. Assist CME customers with CLoudCME related functions(e.g., accounts, attendance, registration, evaluations, transcripts).

Activity Assistance - 30
Assist CME Activity Coordinators and Directors with CME activity applications. Set up and maintain CloudCME dashboards for CME activities (i.e.,conferences, regularly scheduled series, enduring materials, Learning by Teaching). Assist CME Activity Coordinators with CloudCME activity dashboard maintenance. Set up registration, payment, and evaluation for conferences. Draft conference activity, financial agreements, and invoices.

Senior CME Conference Coordinator and CME Director Assistanc - 10
Assist Senior CME Coordinator and/or CME Director with CME and compliance-related tasks (e.g., Annual Reports to OAA, ACCME; accreditation preparation, quality control reviews, and pilot projects).

Required Qualifications
High School Diploma and 5 years of experience in an office setting. Light travel required.

Preferred Qualifications
Bachelor's degree from an accredited college or university in a related field. Experience in Education and/or Healthcare Facility regarding continuing education operations. Knowledge of ACCME guidelines. Leadership experience. Event Planning and social media experience.

Knowledge, Skills, & Abilities
Understanding of Healthcare continuing education for Physicians. Leadership skills, strong team building, problem solving, decision making, motivation and communication skills. Excellent interpersonal skills necessary for working collaboratively with a diverse university environment. Creativity, flexibility, and high energy essential for providing leadership to all stakeholders during rapid-paced environment. Ability to provide excellent customer service. Ability to maintain confidentiality. Excellent interpersonal, written, and verbal communication skills. Proficient in Microsoft Office and other computer software/databases.

Shift/Salary/Benefits
Shift: Days: Days/Mon-Fri. (Work outside of normal business hours may be required)
Pay Grade: 13
Salary Minimum: $16.19-$21.85.
Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position.
Recruitment Period: Until Filled.

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.
Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.
Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment
All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.
If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.
Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.
All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Other Information
This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."
Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity
Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

To apply, please visit: https://careers.hprod.onehcm.usg.edu/psc/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_SCHJOB_FL&Action=U



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