JOB SUMMARY:
Cross-College Advising Service (CCAS) is a university-wide academic advising service and is the assigned advising unit for undecided/exploring students who seek guidance about their major and career plans. The office primarily serves first- and second-year students. CCAS also advises exploring transfer students and is an important resource for any student who may be considering a change in major or is in transition from one UW-Madison school or college to another. CCAS advises students who are exploring interests across all majors on campus and serve students in several residence hall offices and other locations. CCAS is a large team of professional academic advisors who value diversity, equity, and inclusion, professional growth, and the continued development of CCAS as a team. In addition, CCAS employs and mentors a staff of 25-30 student peer advisors each summer and academic year. CCAS is a team-oriented workplace that taps into the energy, strengths, and interests of each staff member to fulfill vital office needs and duties, such as supervising and training student peer advisors, leading or serving on office committees, planning professional development, managing assessment, and coordinating orientation events for incoming students. As such, this position may require some weekend and evening work. You can learn more about CCAS at ccas.wisc.edu.

This position reports to an Academic Advising Assistant Director within CCAS. Cross-College Advising Service (CCAS) is a subunit within the Office of Undergraduate Advising (OUA) which is housed within of the Division for Teaching and Learning (DTL).

CCAS seeks individuals who are interested in working with undecided and exploring students and demonstrate the ability to:

-Foster and promote the values of diversity and inclusion
-Work effectively with a diverse community of students and staff
-Share complex information in a clear and organized manner in both verbal and written forms
-Connect well with others (students & families, faculty, staff)
-Work effectively and collaborate as a member of a team

Anticipated Start Date: March 20, 2023

RESPONSIBILITIES: Engages students in decision making processes and promotes appropriate and responsible choices on academic matters such as course selection and degree requirements. Maintains appropriate confidentiality, updates student advising records, and contributes to the development and delivery of academic advising related events and programs. Works to ensure students receive accurate, timely, and holistic advising services in support of promoting student success, retention, and program completion. Strives to create a welcoming, equitable, and inclusive work environment.
5% Receives, processes, and responds to academic inquiries according to established policies and procedures
50% Serves as a main point of contact for students and provides information about educational options and academic requirements; assists with identifying and assessing interests, skills, and values to match appropriate field of study/career options, and refers students to appropriate institutional resources
5% Implements academic advising events such as workshops, panel discussions, and guest speakers
5% Maintains confidentiality and accurate student records and processes and responds to academic inquiries according to established institutional and Family Educational Rights and Privacy Act (FERPA) policies
5% Maintains expertise with advised curriculum and may assist in developing and recommending exceptions for policy and curriculum
5% Proactively engages students as needed
5% Participates in the campus-wide advising community providing input to leadership regarding the development of advising, recruitment, and co/curricular programs offered by the school/college
20% Participates in and supports broad advising operations of undeclared and exploring students within CCAS such as SOAR, staffing front desk on-call, serving as a member of the a residence hall team, and staffing other satellite locations
TASKS:
Assists with training and mentoring of professional and student staff members
Develops and maintains firm knowledge of: academic degrees, majors, certificates and policies; campus support offices such as career advising, health services, financial aid, disability support services, academic and learning support.
Engages in learning about diversity, equity, and inclusion of marginalized populations
Leads or serves on CCAS and campus-wide committees and project teams, such as SOAR, Assessment, Diversity and Inclusion
INSTITUTIONAL STATEMENT ON DIVERSITY:
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

EDUCATION:
Required
Bachelor's Degree

QUALIFICATIONS:
We welcome applicants from all academic backgrounds who have one or more years of experience working with people in a developmental or supporting manner, for example student services, teaching, counseling, human resources, and coaching.