ID: 7119922 (Ref.No. ej-3656443)
Posted: November 21, 2022
Application Deadline: Open Until Filled

Job Description

Audio/Visual Technologist 2

Job ID: 252055
Location: Augusta University
Full/Part Time: Full-Time
Regular/Temporary: Regular

About Us
Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 9,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today.

Location
Augusta University –
Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912
Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

College/Department Information
The Division of Information Technology's mission at Augusta University is to anticipate and respond effectively to a changing world with agile, innovative, robust and secure services that educate and inspire students, empower clinicians, educators, researchers and administrators, advance learning, discovery and care.

Job Summary
Under general supervision, the AV Technologist will set up and operate a variety of instructional technologies, video conferencing and AV equipment collaborating with faculty and staff with an emphasis on excellent customer service. This person will provide clear, concise and diplomatic communications to resolve issues on all aspects of rich media presentations and will work as an integral part of the instructional support team to support collaborative learning and presentations for a wide range of pedagogical and special event activities.

Responsibilities
The job duties include, but are not limited to:

SETS UP, TESTS,& FACILITATES USE OF AUDIO/VISUAL TECHNOLOGY: Sets up, tests, and facilitates the use of audio/visual systems, distance learning systems, lecture capture systems, teleconferencing systems, computers, software, and related technology to support classroom teaching, meetings, and special events; Provides assistance and technical support to presenters to ensure successful presentations and use of audio/visual systems

CONDUCTS PERIODIC INSPECTIONS OF AUDIO/VISUAL EQUIPMENT: Conducts periodic inspections of audio/visual equipment and classroom technologies to proactively identify potential issues and minimize risks to the client's effective use of audio/visual systems, distance learning systems, teleconferencing systems, and related technologies

MONITORS & SUPPORTS LIVE DELIVERY: Monitors and supports live delivery of instruction and special events utilizing teleconferencing, live-streaming, and distance learning technologies

DIAGNOSE & RESOLVE ISSUES: Diagnoses and resolves hardware and software issues

PARTICIPATES IN RECOMMENDATIONS: Participates in the recommendation and development of reliable, efficient, and cost-effective solutions

INVENTORY: Maintains the inventory of audio/visual systems and checkout equipment

COORDINATION: Coordinates with other IT Teams to resolve escalated technical and functional issues

TRAINING & MENTORING: Trains and mentors new AV student workers and new FT AV staff
Required Qualifications
Bachelor's degree from an accredited college or university with 2 years of related experience; Valid driver's license and qualified to operate Augusta University vehicles or an Associate's degree from an accredited college or university and four years of related experience; Valid driver's license and qualified to operate Augusta University vehicles or a High school, diploma, GED or equivalent from a recognized State or Federal accrediting organization with six years related experience; Valid driver's license and qualified to operate Augusta University vehicles

Preferred Qualifications
Bachelor's or Associate's degree from an accredited college or university in IT, Computer Repair, Electronics, Audio-Visual, Engineering or related area; InfoComm-Recognized AV Technologist Certificate

Knowledge, Skills, & Abilities
KNOWLEDGE
General computer knowledge of hardware and software issues
Knowledge of network connectivity and networking protocols such as TCP/IP and H.263/H264 (configuration/troubleshooting devices)
Knowledge of and experience troubleshooting, video/audio conferencing, presentation and sound systems, and related AV hardware found in classrooms, conference rooms, and event setting

SKILLS
Excellent interpersonal, written, and verbal communication skills
Experience with Windows and Macintosh hardware and software support
Self-motivated, detail-oriented with strong customer service and organizational skills

ABILITIES
Ability to work independently following established policies and procedures
Ability to maintain confidentiality, read and understand technical manuals, documentation, and schematics
Ability to conduct research into hardware and software troubleshooting and prioritize and execute tasks in a high-pressure environment

Shift/Salary/Benefits
Shift: Days / M-F
Pay Grade 13
Salary Minimum $16.19/hourly- $19.59/hourly
Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: 11/18/2022 - Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers' Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment
All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Driver's License Statement
The Human Resources Division will request a driver's history report for the identified top candidate(s) for this position. We will initiate this through our Background Check Vendor; this report will come from the Department of Motor Vehicles. The selected candidate must have a valid driver's license.

Other Information
This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity
Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply
Consider applying with us today!

https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=252055&PostingSeq=1


If you need further assistance, please contact us at 706-721-9365

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