Systems Engineer 1

Augusta University

Augusta, GA

ID: 7120020 (Ref.No. ej-3632189)
Posted: November 11, 2022
Application Deadline: Open Until Filled

Job Description

Systems Engineer 1

About Us
Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 9,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today.

Augusta University –
Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912
Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

College/Department Information
The Division of Information Technology's mission at Augusta University is to anticipate and respond effectively to a changing world with agile, innovative, robust and secure services that: Educate and inspire students, empower clinicians, educators, researchers and administrators, and advance learning, discovery and care.

Job Summary
The Systems Engineer 1 serves as an individual contributor in an information technology role, providing system implementation, support, monitoring and maintenance of applications and services.The Systems Engineer must possess an ability to apply an interdisciplinary approach to ensure technical needs are translated into step-by-step processes—in effect, producing efficient and effective results. A systems engineer will often collaborate with a project manager and the engineering team and take the lead to translate between the two to facilitate the achievement of a successful system being placed into operations. The systems engineer will also work throughout each stage of the given system or process, from design and development to validation and operation, onto quantitative risk assessment, often focusing on performance, testing, scheduling, and costs. The Systems Engineer will be in near constant communication with other engineering staff, project managers, the Senior Systems Engineer and other project or operational stakeholders.This staff member will carry-out her/his duties by adhering to the highest standards of ethical and moral conduct, acting in the best interest of the organization, and fully supporting the mission, vision, and values of Augusta University.

The job duties include, but are not limited to:

DAILY OPERATIONS: Perform daily system operations tasks to verify system integrity and availability.

MONITORING APPLICATIONS:This is to include monitoring applications and servers, and responding to alarms in a timely manner, preventing client impact and performance degradation.

PERFORMANCE TUNING: Perform ongoing performance tuning, hardware/OS upgrades, and resource optimization

DEPLOY, SETUP, & MAINTAIN: Deploy, setup, and maintain complex testing environments (physical servers as well as virtual servers).

MANAGE CHANGES: Manage changes and project activities and communicate with impacted stakeholders

PROVIDE SUPPORT: Provide Tier III and other support per service request.

OTHER DUTIES: Perform all other related duties as assigned

Required Qualifications
Bachelor's degree from an accredited college or university with a minimum of two years applicable experience.

Preferred Qualifications
Experience with Windows Server and/or Red Hat Linux is a plus
Experience with Office 365 is a plus
Proficient in university and enterprise information technology and service delivery.
Communication skills are needed to interact with team members, strategic partners and clients.
Confident style which reflects emotional intelligence and a hands-on approach

Knowledge, Skills, & Abilities
In-depth knowledge of computer hardware, software, and operating systems

Excellent interpersonal, verbal, and written communication skills

Ability to maintain confidentiality
Ability to communicate effectively with customers.
Ability to work effectively within a team.
Ability to analyze problems and work strategically to produce solutions

Shift: Days/ M-F (Work outside of normal buisness hours may be required)
Pay Grade: 18
Salary Minimum $48,341/Annually- Midpoint $65,260/ Annually
Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!
Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Other Information
This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.
Equal Employment Opportunity
Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

For more information, and to apply, visit: