Scheduling Specialist I
Baylor College of Medicine
Houston, TX
ID: 7121060 (Ref.No. 14381-en_US)
Posted: January 13, 2023
Application Deadline: Open Until Filled
Job Description
Summary
PRC Schedulers is a clinical support position  that is required to answer patients calls which average 5,900 a month , 6,900 med sched messages, 500 my chart messages and average 3,000 bump patients averaging from 30 to 120 days out.        Â
Job Duties
- Books, coordinates, and reschedules patient appointments.
- Registers patients in Epic system.
- Verifies insurance of new and returning patients.
- Greets patients in clinic and answers questions.
- Schedules surgeries, outpatient appointments, and admissions as requested.
- Answers telephone and routes patient calls.
- Maintains and updates current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
- Assists with preparation of agendas, materials, meetings, etc.
- Assembles patient charts for next day visits; updates profiles on patients.
- Interviews new patients via telephone prior to scheduling appointment.
- Calls patients to remind them of their appointments.
Minimum Qualifications
- Â High school diploma or GED.Â
Preferred Qualifications
- Customer service.
- Bilingual, preferred.
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Baylor College of Medicine requires employees to be fully vaccinated -subject to approved exemptions-against vaccine-preventable diseases including, but not limited to, COVID-19 and influenza.
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Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.
 14381
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Baylor College of Medicine fosters diversity among its students, trainees, faculty and staff as a prerequisite to accomplishing our institutional mission, and setting standards for excellence in training healthcare providers and biomedical scientists, promoting scientific innovation, and providing patient-centered care. - Diversity, respect, and inclusiveness create an environment that is conducive to academic excellence, and strengthens our institution by increasing talent, encouraging creativity, and ensuring a broader perspective. - Diversity helps position Baylor to reduce disparities in health and healthcare access and to better address the needs of the community we serve. - Baylor is committed to recruiting and retaining outstanding students, trainees, faculty and staff from diverse backgrounds by providing a welcoming, supportive learning environment for all members of the Baylor community.