Job Summary
The Office of Information Technology at UT Arlington provides premier solutions and support to our Maverick Community. We are a team of highly skilled professionals who approach our work with pride, respect and a shared sense of community.
The Systems Administrator II position will be responsible for assisting in the implementation, maintenance, and support relating to the University Cloud environment and on-premises virtual infrastructure. The position will assist in the general production support and maintenance, environment optimization, and monitoring of various functional areas for SLA/billing/reporting metrics. Furthermore, the position will also be responsible for providing support to the Infrastructure and Operations teams and other end users.
Essential Duties and Responsibilities
Duties and Responsibilities:
Conduct functional and connectivity testing to ensure continuing operability.
Comply with organization systems administration standard operating procedures.
Monitor and maintain system/server configuration.
Maintain baseline system security according to organizational policies.
Perform repairs on faulty system/server hardware.
Install, update, and troubleshoot systems/servers.
Manage accounts, network rights, and access to systems and equipment.
Conduct periodic system maintenance including cleaning (both physically and electronically), disk checks, routine reboots, data dumps, and testing.
Develop and document systems administration standard operating procedures.
Manage system/server resources including performance, capacity, availability, serviceability, and recoverability.
Plan, execute, and verify data redundancy and system recovery procedures.
Check system hardware availability, functionality, integrity, and efficiency.
Diagnose faulty system/server hardware.
Troubleshoot hardware/software interface and interoperability problems.

Additional Duties:
All Information Technology staff – regardless of their unique position – are expected to perform their assigned duties in a manner consistent with professional standards, with full awareness of responsibilities toward managing personal and institutional data, with priority regard to delivering customer service, with an understanding of the 24/7 nature of IT and the responsibilities that creates for them as individuals, and in a constructive and effective collaboration with colleagues.
Required Qualifications
Associate degree in Computer Science, Information Systems or other related field; or equivalent mixture of work experience.
Azure Administrator (AZ-104) or equivalent certification.
Preferred Qualifications
Don’t meet every single qualification exactly?
At our organization, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role and think your past experience may not align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles!

Preferred Qualifications:
Advanced degree in information technology or related filed.
Certifications addressing cloud infrastructure, hardware evaluation, operating systems, technical support.
Business continuity and disaster recovery, cloud computing security, incident management, IT governance, risk management, incident response and recovery.
Managing, maintaining, troubleshooting, installing, and configuring basic cloud infrastructure.

Knowledge, Skills, and Abilities:
Ability to accurately define incidents, problems, and events in the trouble ticketing system.
Ability to monitor measures or indicators of system performance and availability.
Ability to collaborate effectively with others.
Ability to function effectively in a dynamic, fast-paced environment.
Ability to operate common network tools (e.g., ping, traceroute, nslookup).
Ability to develop, update, and/or maintain standard operating procedures (SOPs).
Knowledge of computer networking concepts and protocols, and network security methodologies.
Knowledge of measures or indicators of system performance and availability.
Knowledge of performance tuning tools and techniques.
Knowledge of server and client operating systems.
Knowledge of systems administration concepts.
Knowledge of organizational information technology (IT) user security policies (e.g., account creation, password rules, access control).
Knowledge of system administration, network, and operating system hardening techniques.
Skill in interfacing with customers.
Skill in troubleshooting failed system components (i.e., servers)
Skill in identifying and anticipating system/server performance, availability, capacity, or configuration problems.
Skill in conducting system/server planning, management, and maintenance.
Skill in correcting physical and technical problems that impact system/server performance.
Skill in installing system and component upgrades. (i.e., servers, appliances, network devices).
Skill in monitoring and optimizing system/server performance.
Working Conditions
Special Conditions for Eligibility


Working Title
EEO Statement
UTA is an Equal Opportunity/Affirmative Action institution. Minorities, women, veterans and persons with disabilities are encouraged to apply. Additionally, the University prohibits discrimination in employment on the basis of sexual orientation. A criminal background check will be conducted on finalists. The UTA is a tobacco free campus.