Executive Dean, Student Care and Advocacy Support

Austin Community College

Highland Campus, TX

ID: 7126167 (Ref.No. R-3710)
Posted: February 22, 2023
Application Deadline: Open Until Filled

Job Description

Job Posting Closing Times: Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date.

If you are a current Austin Community College employee, please click this link to apply through your Workday account.

Austin Community College is a public two-year institution that serves a diverse population of approximately 41,000 credit students each Fall and Spring semester.  We embrace our identity as a community college, as reflected in our mission statement.  We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.
As a community college committed to our mission, we seek to recruit and retain a workforce that:

  • Reflects the diversity of our community

  • Values intellectual curiosity and innovative teaching

  • Is attracted by the college's mission to promote equitable access to educational opportunities

  • Cares about student success and collaborates on strategies to facilitate success for under-represented populations

  • Welcomes difference and models respectful interaction with others

  • Engages with the community both within and outside of ACC

Commitment to Equity and Inclusion

ACC is committed to the ongoing systemic changes needed to ensure the increased recruitment, inclusion, retention, and completion of historically underserved and underrepresented populations. Through continual strategic community engagement and professional development of administrators, faculty, staff, and students, the college demonstrates its dedication to fostering a culture and climate for equitable outcomes.

ACC is proud to serve a diverse student body as an open-access and low-cost institution. Dedicated faculty members are excellent professors who help students achieve their educational goals and are sensitive to our students' diverse cultures and socio-economic backgrounds. In 2017 our faculty adopted a Statement of ACC Faculty Values. This Statement affirms that ACC's faculty members value collaboration, service, agency, scholarship, inclusion, and teaching, all of which attest to our commitment to equity, diversity, and inclusion at the heart of our mission.

Job Posting Title:

Executive Dean, Student Care and Advocacy Support

Job Description Summary:

Provides leadership for strategic planning and for the effective implementation and administration of the Austin Community College’s (ACC) student care and advocacy programs and services.

Job Description:

Description of Duties and Tasks

Essential duties and responsibilities include the following. Other duties may be assigned.

  • Coordinates and leads strategic planning for student care and advocacy programs and services districtwide.
  • Supervises, monitors, coordinates, and assesses all student care and advocacy programs and services. Responsible for hiring and termination for positions supervised.
  • Recruits, hires, supervises, trains, coaches, directs, coordinates and monitors performance of staff for positions supervised.  Administers progressive discipline and recommends termination, if needed, while adhering to organizational human resource policies and procedures and relevant employment laws. 
  • Establishes and supports program and staff performance goals.
  • Assesses the need for and procures training, if needed, to maximize individual and programmatic outcomes.
  • Provides leadership in program development, implementation and accountability in accordance with departmental goals and objectives. 
  • Manages program budgets and is responsible for monitoring and effective use of funds within college and program guidelines.  Participates in the annual budgeting development.
  • Ensures accurate, complete and on-going data collection, analysis and reporting to ensure continuous program and customer service improvement.
  • Identifies equity barriers and collaborates with ACC departments and programs on projects district wide to resolve equity barriers for students.
  • Provides districtwide leadership and remains current on research and practices regarding programming and serves for low income and under-resourced populations, including, but not limited to, people of color, individuals formerly in foster care, parenting students and other populations who encounter persistent systemic barriers to attaining their educational goals.
  • Participates in college wide strategic planning and development.
  • Develops, implements and provides strategic support for collaborations with community partners.
  • Serves as an information and referral resource to students, faculty, staff and the community with regard to student care and advocacy services and grants.
  • Adjudicates and resolves complaints or concerns with faculty, staff, and students regarding the provision of student care and advocacy services and related grant activities.
  • Participates and provides leadership on college committees and councils. 
  • Ensures that relevant websites are updated and maintained.
  • Other duties as assigned.


Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

  • Multicultural education programs and systems.
  • Principles and practices for student support, especially for low income and under-resourced students.
  • Principles and practices for implementation of diverse, equitable and inclusive programming and services.
  • Supervisory principles, practices and methods.
  • Data gathering and statistical reporting.
  • Budgets and budgeting.


Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

  • Maintain an established work schedule.
  • Monitor and direct programs and staff in person and remotely.
  • Effectively use interpersonal and communications skills, including tact and diplomacy.
  • Effectively use organizational and planning skills with attention to detail and follow-through.
  • Maintain confidentiality of work-related information and materials.

Technology Skills

  • Use a variety of spreadsheet, word processing, database, and presentation software.

Required Work Experience

  • Five years related work experience including management and supervisory experience in a higher education 

Required Education

  • Master’s level in Poverty Studies, Social Justice, Social Work, Human Services, Family Studies, Higher Education or Public Service Administration, Human Development or closely related fields

Salary commensurate with experience

Number of Openings:


Job Posting Close Date:

March 7, 2023

Clery Act

As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.


The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.